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<p>The Government is committed to ensuring that older people receive the support they
are entitled to and the DWP targets activity on engaging with people who may be eligible
to benefits at pivotal stages, such as when they make a claim for State Pension or
report a change in their circumstances.</p><p> </p><p>The DWP uses a wide range of
channels including information on <a href="https://gov.uk/" target="_blank">https://gov.uk/</a>,
in leaflets and by telephone to communicate information to potential customers about
benefits, such as Pension Credit. Anyone wishing to claim Pension Credit can do so
by calling 0800 99 1234 and DWP staff in Pension Centres and Jobcentres including
visiting officers are able to provide help and advice about entitlement to benefits,
as are staff in Local Authorities who administer Housing Benefit.</p><p> </p><p>Pension
Credit is an important benefit specifically intended to help the poorest pensioners
and there are over 1.6m pensioners already claiming over £5billion but we want to
ensure that everyone eligible can claim what they are entitled to. One of the best
ways to reach eligible customers is through trusted stakeholder working in the community
and we have developed the Pension Credit toolkit, as an on-line tool for agencies
and welfare rights organisations to use in order to encourage Pension Credit take-up.
It can be found at: <a href="https://www.gov.uk/government/publications/pension-credit-toolkit"
target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></p><p>The
toolkit contains resources for anyone working with pensioners and includes guides
to Pension Credit. It also contains publicity material and guidance designed to help
older people understand how they could get Pension Credit and help organisations support
someone applying for Pension Credit as well as ideas for encouraging take-up. The
toolkit also provides links to information about disability and carers benefits.</p><p>
</p><p>Most recently we have provided to relevant organisations a fact sheet about
Pension Credit and forthcoming changes for couples to ensure that accurate information
is available in the places where people are most likely to seek it.</p><p> </p><p>Finally,
the Government’s commitment to the triple lock has meant that the full basic State
Pension is now worth around £1600 a year more (in cash terms) than it was in 2010
and significantly, the majority of people of pension age in receipt of a State Pension
or another social security benefit receive their annual winter fuel payment automatically
without the need to make a claim.</p>
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