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1128073
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 remove filter
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the recommendations to improve information provision for Universal Credit claimants in the report by the Child Poverty Action Group Computer says ‘No!' Stage one: information provision, published in May. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL15922 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>Universal Credit is designed to react and respond quickly to feedback from our stakeholders and claimants to improve the service we offer. This means that any report based on a view of the service at a given date may well be inaccurate only a short period afterwards.</p><p> </p><p>This is the case with this Child Poverty Action Group (CPAG) report. The report does not take into account recent changes to the Universal Credit Statement which ensures that claimants receive detailed information about any deductions which have been made to their Universal Credit award, including a clear breakdown of what each deduction is for. Consequently, the Department has written to CPAG about the report, outlining the up to date position on these issues and inviting CPAG and his Honour Judge Sir Stephen Sedley, who wrote the report’s foreword, to meet to discuss these matters.</p><p> </p><p>The Department will continue to make improvements to Universal Credit to ensure that we provide claimants with the information they need to understand their Universal Credit award.</p>
star this property answering member printed Baroness Buscombe more like this
star this property question first answered
less than 2019-06-06T13:50:42.49Zmore like thismore than 2019-06-06T13:50:42.49Z
star this property answering member
3349
star this property label Biography information for Baroness Buscombe more like this
star this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this
1128281
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 remove filter
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what proportion of subject access requests made to the Child Maintenance Service were responded to within the correct timescale since the General Data Protection Regulation came into force; and what steps she is taken to reduce the level of the backlog of those requests. more like this
star this property tabling member constituency Stafford more like this
star this property tabling member printed
Jeremy Lefroy more like this
star this property uin 257543 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-05more like thismore than 2019-06-05
star this property answer text <p>Data is not available to show the number of Right of Access requests that included a request for Child Maintenance Group records prior to 5/11/2018.</p><p>Therefore, the following information shows the number Right of Access Requests that included a request for Child Maintenance Group records from 5/11/2018</p><p><strong>CMG RECORDS REQUESTS COMPLETED</strong></p><p>For the period 5/11/2018 to 21/5/2019:</p><p> </p><table><tbody><tr><td><p>Number of Right of Access Requests where the CMG records have been supplied (regardless of the other records that were requested within the RAR) within statutory deadline</p></td><td><p>1130</p></td><td><p>66.9%</p></td></tr></tbody></table><p> </p><p>Regarding the current workload we have the following measures in place:</p><p>We have secured an additional resource to support existing colleagues</p><p>As a contingency we have cross skilled staff that we can utilise if required</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-05T17:14:11.957Zmore like thismore than 2019-06-05T17:14:11.957Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4109
unstar this property label Biography information for Jeremy Lefroy more like this