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1128073

	registered interest
	date	22/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what assessment they have made of the recommendations to improve information provision for Universal Credit claimants in the report by the Child Poverty Action Group Computer says ‘No!' Stage one: information provision, published in May.
	tabling member printed	Baroness Lister of Burtersett
	uin	HL15922
	answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>Universal Credit is designed to react and respond quickly to feedback from our stakeholders and claimants to improve the service we offer. This means that any report based on a view of the service at a given date may well be inaccurate only a short period afterwards.</p><p> </p><p>This is the case with this Child Poverty Action Group (CPAG) report. The report does not take into account recent changes to the Universal Credit Statement which ensures that claimants receive detailed information about any deductions which have been made to their Universal Credit award, including a clear breakdown of what each deduction is for. Consequently, the Department has written to CPAG about the report, outlining the up to date position on these issues and inviting CPAG and his Honour Judge Sir Stephen Sedley, who wrote the report’s foreword, to meet to discuss these matters.</p><p> </p><p>The Department will continue to make improvements to Universal Credit to ensure that we provide claimants with the information they need to understand their Universal Credit award.</p> answering member printed Baroness Buscombe question first answered 06/06/2019 13:50:42 answering member 3349 label Biography information for Baroness Buscombe
	tabling member	4234 label Biography information for Baroness Lister of Burtersett

1128281

	registered interest
	date	22/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what proportion of subject access requests made to the Child Maintenance Service were responded to within the correct timescale since the General Data Protection Regulation came into force; and what steps she is taken to reduce the level of the backlog of those requests.
	tabling member constituency	Stafford
	tabling member printed	Jeremy Lefroy
	uin	257543
	answer	answer is ministerial correction date of answer 05/06/2019 answer text <p>Data is not available to show the number of Right of Access requests that included a request for Child Maintenance Group records prior to 5/11/2018.</p><p>Therefore, the following information shows the number Right of Access Requests that included a request for Child Maintenance Group records from 5/11/2018</p><p><strong>CMG RECORDS REQUESTS COMPLETED</strong></p><p>For the period 5/11/2018 to 21/5/2019:</p><p> </p><table><tbody><tr><td><p>Number of Right of Access Requests where the CMG records have been supplied (regardless of the other records that were requested within the RAR) within statutory deadline</p></td><td><p>1130</p></td><td><p>66.9%</p></td></tr></tbody></table><p> </p><p>Regarding the current workload we have the following measures in place:</p><p>We have secured an additional resource to support existing colleagues</p><p>As a contingency we have cross skilled staff that we can utilise if required</p> answering member constituency Colchester answering member printed Will Quince question first answered 05/06/2019 17:14:11 answering member 4423 label Biography information for Will Quince
	tabling member	4109 label Biography information for Jeremy Lefroy