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<p>The Universal Credit Full Service Claimant Survey, published in June 2018, shows
that 9 months into a Universal Credit claim, 40% of claimants are working for an employer
in a paid role, as opposed to only 23% at the start of their claim. Universal Credit
provides more help with childcare costs, a dedicated Work Coach and scraps the 16-hour
‘cliff edge’, removing barriers to work and progressing in work. The support provided
by Work Coaches need not stop when the claimant finds a job, unlike the legacy benefit
system. Claimants can access support from a Work Coach to help them progress their
earnings and to ensure they remain in sustainable employment.</p><p>In her speech
on 9 May 2019, the Secretary of State announced work which will develop support for
Jobcentre Plus staff to enable them to have conversations with employers about the
range of things that employers can consider to support employees to progress.</p>
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