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date	2019-01-07
uin	205820

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1037149

registered interest

date

07/01/2019

answering body

Home Office

answering dept id

answering dept short name

Home Office

answering dept sort name

Home Office

hansard heading

Visas: Applications

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for the Home Department, whether his Department decided the service point locations of its contractor Sopra Steria; and what consideration was given to accessibility for users of those services when deciding those locations.

tabling member constituency

Warley

tabling member printed

John Spellar

uin

205820

answer

is ministerial correction

date of answer

15/01/2019

answer text

The geography of UKVCAS service points is not fixed but rather designed to evolve with demand through the contract term. Sopra Steria undertook extensive market research to identify it’s initial service locations; their research included the impact on customer travel time, cost and accessibility. Sopra Steria can also cater for customers who wish to have more flexi-ble on-demand, mobile application services, for example at university campuses, employers’ offices or individual customers’ homes. All service centres will comply with the Equality Act 2010 and Health and Safety Act 1974, this will include the provision of wheelchair access, disabled toilets and baby changing areas.

answering member constituency

Romsey and Southampton North

answering member printed

Caroline Nokes

question first answered

15/01/2019 17:13:20

answering member

4048

	label	Biography information for Caroline Nokes

tabling member

318

	label	Biography information for John Spellar