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1037149

	registered interest
	date	07/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Visas: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, whether his Department decided the service point locations of its contractor Sopra Steria; and what consideration was given to accessibility for users of those services when deciding those locations.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	205820
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>The geography of UKVCAS service points is not fixed but rather designed to evolve with demand through the contract term. <br>Sopra Steria undertook extensive market research to identify it’s initial service locations; their research included the impact on customer travel time, cost and accessibility. <br>Sopra Steria can also cater for customers who wish to have more flexi-ble on-demand, mobile application services, for example at university campuses, employers’ offices or individual customers’ homes. <br>All service centres will comply with the Equality Act 2010 and Health and Safety Act 1974, this will include the provision of wheelchair access, disabled toilets and baby changing areas.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 15/01/2019 17:13:20 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar

1037150

	registered interest
	date	07/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Biometrics: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what comparative assessment his Department has made of the average processing times for biometric enrolment with Sopra Steria and the Post Office.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	205821
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>UKVI’s service standards for decisions are the same for applications made through both Sopra Steria and previous application arrangements.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 15/01/2019 17:15:55 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar

1037154

	registered interest
	date	07/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Visas: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many visa applications Sopra Steria has processed since the commencement of its contract with his Department.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	205822
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>Sopra Steria have handled 18,040 applications to date.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 15/01/2019 17:17:43 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar

1037143

	registered interest
	date	07/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Sopra Steria: Visas
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many service points for processing visa applications are currently operated by Sopra Steria; what the locations are of those service points; and which of those points are (a) free and (b) charge for that service.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	205819
	answer	answer is ministerial correction date of answer 10/01/2019 answer text <p>Sopra Steria have opened 56 fixed service points to date, a 57th location in Grays will open early 2019</p><p>The locations of each service are listed below, 6 Core Service Points are free sites and any other sites are charged depending on the service pack-age a customer chooses <br>Core Centres <br>• Belfast<br>• Birmingham<br>• Cardiff<br>• Croydon<br>• Glasgow <br>• Manchester</p><p>Other</p><p>• Aberdeen<br>• Barbican<br>• Bedford<br>• Bournemouth<br>• Bradley Stoke<br>• Brighton<br>• Burnholme<br>• Burnley<br>• Cambridge<br>• Canning Town<br>• Canterbury<br>• Coventry<br>• Dorchester<br>• East Ham<br>• Eastbourne<br>• Gloucester<br>• Hammersmith (temporary)<br>• Hemel Hempstead<br>• Hull<br>• Ipswich<br>• Kensington<br>• Lancaster<br>• Liverpool<br>• Llandudno<br>• London <br>• Newcastle<br>• Newport<br>• Norwich<br>• Nottingham<br>• Patchway<br>• Peterborough<br>• Preston<br>• Reading<br>• Salisbury<br>• Shoe Lane<br>• Southampton (temporary)</p><p><br>• Stevenage<br>• Stockport<br>• Stratford<br>• Swindon<br>• Swinton<br>• Taunton<br>• Truro<br>• Victoria (temporary)<br>• Wakefield<br>• Warrington<br>• Warwick<br>• Watford<br>• Wimbledon<br>• Wolverhampton</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 10/01/2019 17:08:43 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar