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<p>The geography of UKVCAS service points is not fixed but rather designed to evolve
with demand through the contract term. <br>Sopra Steria undertook extensive market
research to identify it’s initial service locations; their research included the impact
on customer travel time, cost and accessibility. <br>Sopra Steria can also cater for
customers who wish to have more flexi-ble on-demand, mobile application services,
for example at university campuses, employers’ offices or individual customers’ homes.
<br>All service centres will comply with the Equality Act 2010 and Health and Safety
Act 1974, this will include the provision of wheelchair access, disabled toilets and
baby changing areas.</p>
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