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<p>The controller at each privately managed prison has regular review meetings with
the contractor against a range of performance indicators that will reflect numbers
of staff in post, recruitment, training, sickness, and attrition. Any concerns in
relation to these performance indicators, including concerns about staffing levels
to delivery an appropriate standard, are discussed at these meetings. Where action
is needed, progress is monitored by the Controller and escalated within HMPPS where
appropriate action can be taken in accordance with the contract. Controllers submit
contractual performance information monthly on the contract that the provider operates.
Controllers report to a Senior Contract Manager and are supported by Commercial Contract
Managers.</p><p> </p><p>As we have previously stated all staffing matters, including
the responsibility for ensuring the availability of sufficiently trained and experienced
staff to maintain safe and decent prisons, lies with Contractors. There is no requirement
in the contracts to agree staffing levels with the Ministry of Justice and as a consequence
the controller is not responsible for staffing levels in the contract that the provider
operates.</p><p> </p><p>Private providers continue to play an important role in the
prison estate and I can assure you that performance of all providers is closely monitored
and we will not hesitate to take action where standards fall short.</p>
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