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1002036

	registered interest
	date	05/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many hours of training is planned to be given to her Department's decision-makers to identify people who may be vulnerable or have complex needs for the purposes of the universal credit managed migration.
	tabling member constituency	Birmingham, Edgbaston
	tabling member printed	Preet Kaur Gill
	uin	188159
	answer	answer is ministerial correction date of answer 07/01/2019 answer text <p>All DWP staff working with customers complete training that prepares them for their role. This includes developing the skills they need to support and communicate with a diverse range of customers, and specific training is provided for working with different vulnerable groups.</p><p> </p><p>We are taking a slow, measured approach to managed migration and this will allow for on-going evaluation of the process to ensure that it is working successfully, which will enable us to refine our methods to support claimants.</p><p> </p><p>The revised draft regulations now before Parliament provide that we must give claimants a minimum of three months in which to make a claim for Universal Credit and sets no maximum period in which a claim must be made. With unlimited flexibility to extend claim periods we will work with representative groups to produce guidance that will ensure adequate support for each individual claimant’s needs.</p><p> </p><p>Decision makers and all our customer facing staff undertake learning related to supporting vulnerable claimants. Decision Makers receive 19.5 hours of training on dealing with vulnerable groups and line managers review whether there is a need to refresh the knowledge / learning with individuals where appropriate.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 07/01/2019 16:15:59 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4603 label Biography information for Preet Kaur Gill

1002124

	registered interest
	date	05/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will publish the meetings held by her Department (a) trades unions and (b) the Trade Union Congress on the managed migration of universal credit in 2018; and if she will make a statement.
	tabling member constituency	High Peak
	tabling member printed	Ruth George
	uin	188269
	answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>No meetings have been held by DWP with trade unions or the Trade Union Congress regarding Managed Migration specifically. However, the Trade Union Congress and some individual trade unions responded to the Social Security Advisory Committee report on the draft Universal Credit Managed Migration Regulations 2018, published on 5 November 2018 which can be accessed at:</p><p> </p><p><a href="https://www.gov.uk/government/publications/draft-universal-credit-managed-migration-regulations-2018-ssac-report-and-government-statement" target="_blank">https://www.gov.uk/government/publications/draft-universal-credit-managed-migration-regulations-2018-ssac-report-and-government-statement</a></p><p> </p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 188268 question first answered 10/12/2018 17:06:16 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 84617 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4662 label Biography information for Ruth George