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star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Universal Credit remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to assist households facing financial difficulties as a result of errors or delays in the roll-out of universal credit. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 165079 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer remove maximum value filtermore like thismore than 2018-07-25
star this property answer text <p>The Department’s rollout of Universal Credit Full Service is going to plan and is due to complete nationally in December 2018. As of the end of July 2018 we will have completed 65% of this programme, with nearly 400,000 new claimants added onto the system since August 2017. Where amendments to the rollout schedule have been announced (as on 22 March in Written Statement HCWS577, or following the November 2017 Budget), these reflect local considerations and discussions, or policy changes to Universal Credit.</p><p> </p><p>The policy changes announced following the November 2017 Budget, included:</p><p> </p><ul><li>from 3 January, increasing the repayment period of Universal Credit advances to 12 months, with claimants able to get up to 100 per cent of their estimated monthly entitlement upfront. These advances are available to claimants interest-free, and from July 2018, can be applied for online.</li></ul><ul><li>from 14 February, removing the seven-day waiting period that some claimants had at the start of their Universal Credit claim.</li></ul><ul><li>from 11 April, providing an additional payment for claimants already receiving support towards their housing costs of two weeks of their Housing Benefit to support them as they transfer onto Universal Credit. Claimants will not be required to repay this money.</li></ul><p> </p><p>Universal Credit is continuously improved in line with our test and learn approach and DWP continues to work closely with landlords, local authorities and other organisations to ensure claimants are supported throughout the assessment process. The Department provides funding for local authorities and other partner organisations to help claimants with the transition to Universal Credit through Universal Support. This is help for those who need assistance to manage their claim online and/or help with budgeting in order to manage their monthly payments and prioritise essential bills such as rent and utilities. Further information can be accessed at <a href="https://www.gov.uk/government/publications/universal-support" target="_blank">https://www.gov.uk/government/publications/universal-support</a>.</p><p> </p><p>In common with other DWP benefits, in cases where a customer is affected by Departmental error, we can also consider awarding an ex-gratia payment, as set out in the guide on Financial Redress for Maladministration.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-07-25T15:33:29.537Zmore like thismore than 2018-07-25T15:33:29.537Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this