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<p>The Senior Deputy Speaker has asked me, as Chairman of the Services Committee,
to respond on his behalf.</p><p>The saving projected when the outsourced switchboard
provider, 3C Ltd, changed to Capita PLC in May 2012 was £1.53m. The saving was projected
over the course of 7 years, meaning that the average forecast annual saving was £218.57k.
Saving over the full 7 year term is now forecast to be £1.88m, providing an average
annual saving of £269.33k. The actual saving after 6 years has been £1.45m, with an
average annual saving of £242.36k.</p><p>Until 31 March 2015, 20% of costs were apportioned
to the House of Lords and 80% to the House of Commons. Since 1 April 2015, 30% of
costs are apportioned to the House of Lords and 70% to the House of Commons.</p><p>
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