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<p>We have a range of provisions in place to ensure assessments are accessible to
all claimants, in line with the standards under the Equality Act 2010.</p><p> </p><p>Both
Assessment Providers will provide on request, materials in alternative formats to
meet the needs of claimants with a wide range of health conditions and impairments.
This includes, but is not limited to, the provision of communications in large font
material, Braille or audio format.</p><p> </p><p>Before attending a consultation,
claimants are given the opportunity to alert the Assessment Provider to any additional
requirements they may have. The Assessment Providers will endeavour to meet any reasonable
requests.</p><p> </p><p>All assessment centres are fully accessible and the needs
of all claimants are considered, including proximity to public transport routes and
access to suitable parking. Where a face-to-face consultation is required, claimants
are encouraged to bring a companion who can provide help and support.</p><p> </p><p>Both
Assessment Providers regularly engage with a variety of stakeholders including sight
loss charities, to review and improve the service they provide to all claimants.</p><p>
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