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<p>This response relates to the experience of nurseries and other regulated childcare
providers who have sought to sign up to receive Tax-Free Childcare payments. As of
9 October, over 50,000 childcare providers (49% of all regulated providers) had successfully
signed-up for Tax-Free Childcare.</p><p>Childcare providers sign-up with the childcare
service to receive Tax-Free Childcare payments. The majority of childcare providers
have been able to sign-up with no issues, and since launch, 84% of childcare providers
have reported that they were “very satisfied” or “satisfied” with the childcare provider
sign up process.</p><p>A small number of parents and providers have experienced technical
difficulties using this service. There are currently 160 providers with an issue,
0.3% of the total that have signed up to date. We are working to fix these as soon
as possible and in many cases can do so in a matter of days.</p>
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