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<p>From the early stages of the development and rollout of Universal Credit we have
collaborated closely with Scottish Government, Local Authorities and stakeholders.
Our roll out so far includes a mixture of rural and urban sites to help us better
understand the complex requirements that a reform of this scale entails. We have noted
concerns and unique circumstances in Scotland and have taken action to ensure that
they are accommodated. We are also working closely with Scottish Government to plan
for implementation of the UC flexibilities devolved to Scotland in the Scotland Act
2016.</p><p> </p><p>Universal Credit is available in every jobcentre in Scotland to
all new claims from single jobseekers. We are expanding the UC full service and nine
jobcentres are taking claims for all claimant types.</p><p> </p><p>Some of the lessons
we have learned include the need for better communications with landlords and a smoother
process for gathering information to make the first claim. We have made improvements
to our processes as a result of this.</p><p> </p><p>The full details of when all Local
Authorities and Jobcentres will roll out to Universal Credit is published here: <a
href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/571711/universal-credit-transition-rollout-schedule-phase-4-to-6-2017-to-2018.pdf"
target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/571711/universal-credit-transition-rollout-schedule-phase-4-to-6-2017-to-2018.pdf</a></p>
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