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<p>Please see the attached table - PQ224822 Selected Volumes- detailing volume of
calls made to (a) The Pension Service, 08456060265, (b) Personal Independence Payment,
08458503322, (c) Carer's Allowance Unit, 08456084321, and (d) Bereavement benefits,
08456088601, in each of the last five financial years. (Metric definition and limitations
included within the attachment)</p><p>For the financial years 2014/15, 2013/14 and
2012/13, DWP received no revenue for the telephone number 08456060265. For the financial
years 2014/15 and 2013/14, DWP received no revenue for the telephone number 08458503322.
For the financial years 2014/15, 2013/14 and 2012/13, DWP received no revenue for
the telephone number 08456084321. For the financial years 2014/15, 2013/14 and 2012/13,
DWP received no revenue for the telephone number 08456088601.</p><p>DWP is already
in the process of replacing all its 0845 number prefixes in use for its national helplines.</p><p>
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