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79745
star this property registered interest false more like this
star this property date remove filter
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name CaTreasury more like this
star this property hansard heading Debts more like this
star this property house id 2 more like this
star this property legislature
25277
unstar this property pref label House of Lords more like this
star this property question text To ask Her Majesty’s Government, further to the answers by Lord Newby on 28 July (HL Deb, col 1409–11), whether cold callers recruiting for debt management companies are required to advise of the existence of free debt management services; if so, who is responsible for enforcing that requirement; and how many infractions have been recognised. more like this
star this property tabling member printed
Lord Sharkey more like this
star this property uin HL1637 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-08-11more like thismore than 2014-08-11
star this property answer text <p>Lead generators for debt management firms are not subject to regulation directly, but the FCA requires regulated debt management firms that accept leads from lead generators to satisfy themselves that the business has been procured fairly and in accordance with relevant legislation, including the requirements of the Data Protection Act and the Privacy and Electronic Communication Regulations. Debt management firms must ensure that lead generators calling on their behalf make clear the identity of the firm, and the purpose of the communication, so the consumer can decide whether to proceed. Additionally, at first contact with a customer, debt management firms must signpost consumers to the availability of ‘free’ debt advice. The FCA is able to impose sanctions on regulated debt management firms, such as imposing unlimited fines and ordering firms to pay money back to customers, where wrongdoing is found.</p> more like this
star this property answering member printed Lord Deighton more like this
star this property question first answered
remove filter
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4262
star this property label Biography information for Lord Deighton more like this
star this property tabling member
4196
star this property label Biography information for Lord Sharkey more like this