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155576

registered interest
date	11/11/2014
answering body	Wales Office
answering dept id	28
answering dept short name	Wales
answering dept sort name	Wales
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Wales, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	214259
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>Wales Office procedures for logging of emails, letters and other correspondence are kept under regular review.</p><p>My Department aims to respond to all correspondence within 15 working days.</p><p>Guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations can be found in the following link:</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf</a>.</p><p> </p> answering member constituency Vale of Glamorgan answering member printed Alun Cairns question first answered 17/11/2014 13:42:42 answering member 4086 label Biography information for Alun Cairns
tabling member	3929 label Biography information for Simon Kirby

155588

registered interest
date	11/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	214260
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>My Department aims to respond to all correspondence within 20 working days in line with its published targets. Officials responsible for handling correspondence keep the processes constantly under review to ensure they are fit for purpose.</p><p> </p><p> </p><p> </p><p>Current guidance on handling correspondence from Members of Parliament, Peers, Members of the European Parliament and Members of devolved Administrations is available online at the following link - <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf</a></p><p> </p><p> </p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 17/11/2014 14:51:08 answering member 220 label Biography information for Steve Webb
tabling member	3929 label Biography information for Simon Kirby