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346851

registered interest
date	27/05/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what assessment he has made of the efficiency of the telephone service provided by HM Revenue and Customs; and what representations he has received about that service.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	4
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>Details of HM Revenue and Customs (HMRC) telephony performance, including average waiting time, is published quarterly on the GOV.UK website:</p><p> </p><p> </p><p> </p><p><a href="https://www.gov.uk/government/publications/business-plan-indicators" target="_blank">https://www.gov.uk/government/publications/business-plan-indicators</a></p><p> </p><p> </p><p> </p><p>HMRC has performance targets which are regularly monitored. The department is working very hard to improve its service, including reducing demand and opening new online channels for customers so they do not need to pick up to phone.</p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke grouped question UIN 13 question first answered 01/06/2015 15:45:55 answering member 1529 label Biography information for Mr David Gauke
tabling member	301 label Biography information for Richard Burden

346853

registered interest
date	27/05/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Roads: Capital Investment
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what plans his Department has to review the spending commitments in the Road Investment Strategy 2015-20.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	12
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.</p> answering member constituency Chelsea and Fulham answering member printed Greg Hands question first answered 01/06/2015 16:43:33 answering member 1526 label Biography information for Greg Hands
tabling member	301 label Biography information for Richard Burden

346854

registered interest
date	27/05/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what the average waiting time was for calls to HM Revenue and Customs telephone service in each year for which figures are available.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	13
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>Details of HM Revenue and Customs (HMRC) telephony performance, including average waiting time, is published quarterly on the GOV.UK website:</p><p> </p><p> </p><p> </p><p><a href="https://www.gov.uk/government/publications/business-plan-indicators" target="_blank">https://www.gov.uk/government/publications/business-plan-indicators</a></p><p> </p><p> </p><p> </p><p>HMRC has performance targets which are regularly monitored. The department is working very hard to improve its service, including reducing demand and opening new online channels for customers so they do not need to pick up to phone.</p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke grouped question UIN 4 question first answered 01/06/2015 15:45:55 answering member 1529 label Biography information for Mr David Gauke
tabling member	301 label Biography information for Richard Burden

346855

registered interest
date	27/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving: British Nationals Abroad
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will bring forward proposals to ensure that British citizens without internet access who wish to rent cars abroad for periods exceeding 48 hours, or in an emergency, are able to do so in the absence of the paper counterpart to the driving licence.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	14
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>A telephone service is available for drivers who do not have access to the internet. Drivers can give permission for certain information from their record to be given verbally over the telephone to a nominated person or organisation.</p><p> </p><p>Drivers will also be able to telephone the Driver and Vehicle Licensing Agency to request a secure access code that will allow them to share information electronically from their driver record with third parties.</p><p> </p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 01/06/2015 15:49:54 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

346856

registered interest
date	27/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Capital Investment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what plans he has to review the spending commitments in the Road Investment Strategy 2015-2020.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	15
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones grouped question UIN 16 question first answered 01/06/2015 13:29:19 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

346857

registered interest
date	27/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Capital Investment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent discussions he has had with the Chancellor of the Exchequer about the spending commitments in the Road Investment Strategy 2015-2020.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	16
answer	answer is ministerial correction date of answer 01/06/2015 answer text <p>The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones grouped question UIN 15 question first answered 01/06/2015 13:29:19 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

346860

registered interest
date	27/05/2015
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Burma: Rohingya
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what recent discussions he has had with his international counterparts on the provision of support to stranded Rohingya migrants; and what the outcome was of such discussions.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	153
answer	answer is ministerial correction date of answer 02/06/2015 answer text <p>We are deeply concerned about the crisis in the Bay of Bengal, and particularly for the thousands of people adrift in the Andaman Sea and Malacca Straits. <br><br>It is vital that Burma addresses the longer-term issues which lie at the root of the problem - namely the desperate conditions in which Rohingya communities are living in Rakhine State. I asked the Burmese Ambassador in London to the Foreign and Commonwealth Office on 18 May to express our concern at the situation, and press Burma to take urgent steps to deal with the humanitarian implications of the crisis, as well as the underlying causes in Rakhine. I also met the Bangladeshi Foreign Secretary on 20 May and raised the need for Bangladesh to work within the region to address people trafficking and irregular migration. <br><br>It is clear that this is an issue that requires a comprehensive regional response, and as such we welcomed the Thai authorities’ decision to call a regional summit on 29 May to tackle the broader issues. Our Ambassador in Bangkok attended this summit as an observer. We also very much welcome the 20 May decision, from the Foreign Ministers of Malaysia, Thailand and Indonesia, to provide humanitarian assitance those stranded at sea. <br><br>As I made clear in a Parliamentary debate in January, we have long encouraged a wider UN leadership role to help bring about a long term solution to bring peace and reconciliation to all communities in Rakhine State. UN Secretary General Ban-ki Moon called Burmese President Thein Sein on 20 May to discuss this issue. It was also discussed at the UN Security Council on 28 May. <br><br>The UK is playing its part to resolve the dire situation in Rakhine. Since 2012, the UK has been one of the largest bilateral humanitarian donors in Rakhine State. We have invested over £18m in humanitarian support there, which helps to provide shelter; water sanitation and hygiene; nutrition and protection activities; and non-food items for over 122,000 people. We also strongly support the UN’s coordination of the international humanitarian response.</p> answering member constituency East Devon answering member printed Mr Hugo Swire question first answered 02/06/2015 16:07:40 answering member 1408 label Biography information for Lord Swire
tabling member	301 label Biography information for Richard Burden

229123

registered interest
date	23/03/2015
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Jordan
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what representations he has received from non-governmental organisations on the issuing of work visas to Syrian refugees in Jordan; and if he will raise this issue with the Jordanian government.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	228793
answer	answer is ministerial correction date of answer 26/03/2015 answer text <p>We regularly discuss the situation for Syrian refugees in Jordan, including access to work, with non-governmental organisations and civil society representatives. The Secretary of State for International Development, my right hon. Friend the Member for Putney, Roehampton and Southfields (Justine Greening) raised our concerns about the need for refugees to have access to livelihood opportunities with Prime Minister Abdullah Ensour when she visited Jordan in February. <br><br>The UK is committed to supporting Jordan as it hosts over 620,000 refugees from the Syria crisis, placing an enormous burden on local services and communities. We have provided £220 million to ensure Syrian refugees and host communities can continue to receive food, water and shelter while shoring up stretched public services.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 26/03/2015 08:39:28 answering member 1487 label Biography information for Mr Tobias Ellwood
tabling member	301 label Biography information for Richard Burden

229192

registered interest
date	23/03/2015
answering body	Department for International Development
answering dept id	20
answering dept short name	International Development
answering dept sort name	International Development
hansard heading	Syria
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for International Development, what reports she has received on an increase of arranged child marriages among Syrian refugees in Jordan; and what steps the Government is taking to protect children from such marriages.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	228789
answer	answer is ministerial correction date of answer 26/03/2015 answer text <p>The Government is extremely concerned about reports of an increase in arranged child marriages among Syrian refugees in Jordan. A UNICEF report in January 2014 indicated a rise in the proportion of Syrian refugee girls who had married early (defined as before the age of 18) in Jordan, from 12% in 2011 to 32% in the first quarter of 2014.</p><p> </p><p> </p><p> </p><p>Child protection is a central part of DFID’s humanitarian response to the Syrian crisis and we provide multi-year funding to UNICEF to support their work in this area. In addition we also support organisations such as CARE, International Rescue Committee (IRC) and UNHCR. These interventions all have a child protection component. UNHCR and UNFPA co-chair the ‘forced and early marriage’ taskforce, which has developed a joint action plan to reduce the risk and mitigate the consequence of child marriage and forced marriage in Jordan, and to build the capacity of local organisations to tackle this issue. The UK also successfully lobbied the Government of Jordan to sign up to the Girl Summit 2014 Charter which is a global movement to end Female Genital Mutilation and Child, Early and Forced Marriage for all girls everywhere within a generation.</p><p> </p><p> </p><p> </p> answering member constituency Putney answering member printed Justine Greening question first answered 26/03/2015 13:02:40 answering member 1555 label Biography information for Justine Greening
tabling member	301 label Biography information for Richard Burden

229193

registered interest
date	23/03/2015
answering body	Department for International Development
answering dept id	20
answering dept short name	International Development
answering dept sort name	International Development
hansard heading	Jordan
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for International Development, what steps she is taking to encourage other EU member states to provide further assistance to support Syrian refugees and the domestic population of Jordan through humanitarian programmes in Jordan.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	228790
answer	answer is ministerial correction date of answer 26/03/2015 answer text <p>The UK continues to call upon all countries to pledge further funding in response to the Syrian humanitarian crisis, including other Member States of the EU. The UK negotiated strong language in the EU <a href="http://www.consilium.europa.eu/en/press/press-releases/2015/03/16-council-conclusions-eu-regional-strategy-for-syria-and-iraq-as-well-as-the-isil-daesh-threat/" target="_blank">Foreign Affairs Council conclusions</a> calling on all Member States to pledge humanitarian aid and longer term assistance to those affected, including the domestic populations of neighbouring countries such as Jordan.</p><p> </p> answering member constituency Putney answering member printed Justine Greening question first answered 26/03/2015 10:11:00 answering member 1555 label Biography information for Justine Greening
tabling member	301 label Biography information for Richard Burden