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<p>Since the outbreak of COVID-19, the Universal Credit system has demonstrated its
resilience and ability to deal with large increase in applications, ensuring we provide
financial help to those in need. Using technology and automation Universal Credit
delivers a modern and effective working-age welfare system, allowing our staff to
concentrate on those people who require additional support. This approach is currently
allowing us to continue to process new applications online and by telephone without
the need to visit a Jobcentre.</p><p>The most recent scheduled Universal Credit statistical
release surrounding the caseload volume was on 21 April 2020: <a href="https://www.gov.uk/government/statistics/announcements/universal-credit-29-april-2013-to-12-march-2020"
target="_blank">https://www.gov.uk/government/statistics/announcements/universal-credit-29-april-2013-to-12-march-2020</a></p><p>
</p><p> </p>
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