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<p>Last year, NHS England rolled out a strengthened Freedom to Speak Up policy, which
covers the importance of listening to concerns and responding to concerns that are
raised. All organisations providing services within the National Health Service are
expected to adopt the updated national policy by 31 January 2024 at the latest. The
National Guardian’s Office has also produced a training package aimed at all workers,
including managers and senior leaders, which underlines the importance of responding
to and acting on staff concerns.</p><p>There is also a network of Freedom to Speak
Up Guardians, covering every trust, whose role includes ensuring the person who raises
a concern is responded to and receives feedback on the actions taken.</p><p>Following
the outcome of the trial of Lucy Letby, NHS England wrote to all NHS trusts to further
emphasise the importance of NHS leaders listening to the concerns of patients, families
and staff and following whistleblowing procedures.</p>
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