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<p>DWP does not collect information on the travel times and distances for individual
claimants.</p><p> </p><p>When DWP looked at proposed jobcentre closures, there was
a reasonable expectation that claimants can travel 3 miles or 20 minutes by public
transport to a new jobcentre location from their existing jobcentre.</p><p> </p><p>There
are large areas of the country where claimants have always travelled further than
this.</p><p> </p><p>If claimants are experiencing any difficulties with accessing
DWP services, they should discuss their issues with their work coach who will be happy
to help overcome any issues affecting their claim or work search.</p>
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