Linked Data API

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max ddp modified	2016-09-05T22:06:56.537Z
max date	2017-07-03
creator › label	Biography information for Baroness Altmann
ddp created	2016-09-05T22:03:12.727Z
max question first answered	2017-07-11T15:41:13.467Z

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member printed

question first answered

answering member


label

tabling member


label

576222

registered interest

date

05/09/2016

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

State Retirement Pensions

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty’s Government how many letters they have written to (1) women, and (2) men, to inform them of changes to their state pension age; of those letters sent out, how many were returned undelivered; and when letters were returned undelivered, what efforts they then made to contact those individuals.

tabling member printed

Baroness Altmann

uin

HL1462

answer

is ministerial correction

date of answer

15/09/2016

answer text

Between April 2009 and March 2011, the Department mailed all women born between 6th April 1950 and 5th April 1953, informing them of their State Pension age under the 1995 Pensions Act. This involved sending 1.16 million letters to the affected females. Following the 2011 changes DWP wrote to all individuals directly affected to inform them of the change to their State Pension age. This applied to women born between 6th April 1953 and the 5th of April 1960 and men born between 6th December 1953 and 5th April 1960. These letters were sent between January 2012 and November 2013. This involved sending 5.77 million letters to the affected males and females. We do not have the total number of letters returned undelivered over the course of all the exercises. However, I can confirm we have a robust process in place to review all incorrect address returns and properly scrutinise and update customer account details when an address is confirmed. For State Pension customers, this process includes re-establishing contact through Local Authority Social Services or a DWP Visiting Officer.

answering member printed

Lord Freud

question first answered

15/09/2016 11:26:51

answering member

3893

label	Biography information for Lord Freud

tabling member

4533

label	Biography information for Baroness Altmann