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<p>The Government is committed to developing an inclusive transport system which disabled
people can use easily, comfortably and without additional cost, and it is essential
that taxi and private hire vehicle services play their part in making this happen.</p><p>
</p><p>In 2017, the Government commenced legislation to prevent wheelchair users from
being refused carriage or charged extra. We expect all local licensing authorities
to use the powers available to them to ensure that the service for which they are
responsible is accessible to all who need it.</p><p> </p><p>We plan to undertake research
to understand the reasons why wheelchair users and assistance dog owners continue
to be discriminated against by a minority of taxi and PHV drivers, and the tools available
to eliminate such unacceptable behaviour.</p>
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