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45824

registered interest
date	28/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 13 March 2014, Official Report, column 318W, on Personal Independence Payment, what assessment he has made of the adequacy of personal independence payment claim processing times.
tabling member constituency	Sheffield Central
tabling member printed	Paul Blomfield
uin	194293
answer	answer is ministerial correction date of answer 03/04/2014 answer text <p /> <p /> <p>Personal Independence Payment (PIP) is a new benefit and processes are currently bedding in. There are no time limits or targets on processing times to claims for PIP.</p><p> </p><p>We recognise the new processes are taking longer than expected and we are taking robust action to improve these, including working closely with the providers to ensure performance expectations.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 03/04/2014 12:00:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4058 label Biography information for Paul Blomfield

45825

registered interest
date	28/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 13 March 2014, Official Report, column 318W, on Personal Independence Payment, what discussions he has had with providers about personal independence payment claim processing times.
tabling member constituency	Sheffield Central
tabling member printed	Paul Blomfield
uin	194292
answer	answer is ministerial correction date of answer 03/04/2014 answer text <p /> <p /> <p>Officials meet regularly with both assessment providers to discuss performance. We are closely monitoring their progress against the Department's expectations for service delivery, including claim processing times and are taking robust action to drive up performance where this does not meet the required standards.</p><p> </p><p>Whilst, in line with other benefits, there are no statutory time limits on processing claims for PIP, we are working closely with our service providers to minimise the length of time claimants have to wait for assessments.We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 03/04/2014 12:00:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4058 label Biography information for Paul Blomfield

45826

registered interest
date	28/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 25 March 2014, Official Report, columns 232-3W, on social security benefits: young people, if he will publish information relevant to the original question in whatever format that is available.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	194288
answer	answer is ministerial correction date of answer 07/04/2014 answer text <p /> <p /> <p>The information you require is not available.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 07/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	400 label Biography information for John Healey

45828

registered interest
date	28/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate has been made of how much his Department is likely to save annually as a result of the removal of warm phones from Jobcentre Plus offices.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194317
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p /> <p /> <p>We estimate ongoing yearly total savings of £1.92m from 14/15.</p><p> </p><p>Savings will be reinvested in providing extra digital equipment to support the delivery of an assisted service for vulnerable claimants.</p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 02/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

45829

registered interest
date	28/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department records the number of referrals made to local third-sector advice providers (a) to use the telephone, (b) for help filling in forms and (c) providing other support.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194318
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p> </p><p> </p><p>It is not our policy to refer people to third-sector providers to use the telephone or get help in filling in our forms. As such we do not collect this information. Where third party providers are the most suitable people to provide suport or advice we would signpost claimants to them.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 02/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

45608

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many outstanding cases of social fund loan repayments his Department is curretnly pursuing; in what year each such loan was issued; what estimate he has made of the total value of such outstanding repayments; and how much his Department is paying a debt management service to pursue such repayments.
tabling member constituency	Birkenhead
tabling member printed	Mr Frank Field
uin	194152
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>At March 2013, there were 10,118,298 loans outstanding relating to 2,940,087 customers. The table below indicates the age of loans and their volumes and values.</p><p> </p><table><tbody><tr><td><p>Age of loan</p></td><td><p>Loans</p></td><td><p>Value £000</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Five years and over</p></td><td><p>1,837,896</p></td><td><p>218,840</p></td></tr><tr><td><p>Between one and five years</p></td><td><p>5,898,911</p></td><td><p>595,737</p></td></tr><tr><td><p>Less than one year</p></td><td><p>2,381,491</p></td><td><p>373,729</p></td></tr><tr><td><p>Total</p></td><td><p>10,118,298</p></td><td><p>1,188,306</p></td></tr></tbody></table><p> </p><p> </p><p>The Department pursues all debts available for recovery. Where we have difficulty with locating a customer and obtaining payment from them we will employ a private sector company to do this for us; for year ending March 2013 we paid £880,000 and recovered £6.1m.</p><p> </p><p>Data has been included for the financial year 2012-13, the latest year for which the audited Social Fund White Paper Account is available. The 2013-14 Account will be publicly available from July 2014.</p><p> </p><p> </p><p><strong> </strong></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 01/04/2014 12:00:00 answering member 220 label Biography information for Steve Webb
tabling member	478 label Biography information for Lord Field of Birkenhead

45609

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many repeat employment and support allowance claimants have been placed in the work-related activity group with the prognosis that engagement in work is unlikely in the longer term since October 2008.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194166
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>The information requested to answer both questions are shown in the table below:</p><p> </p><p>Outcomes of functional assessments by prognosis of 2 years or more for the ESA work-related activity group, Great Britain: October 2008 – September 2013</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>WRAG: Claimants with a prognosis of 2 years or more</p></td></tr><tr><td><p>New Claims - Initial assessment</p></td><td><p>11,800</p></td></tr><tr><td><p>New Claims – Repeat assessment</p></td><td><p>19,700</p></td></tr></tbody></table><p> </p><p>Source: Data in the tables above is derived from administrative data held by the DWP and assessment data provided by Atos Healthcare.</p><p> </p><p>Notes:</p><p>1. Figures are rounded to the nearest 100.</p><p>2. The outcome recorded is the final DWP Decision Maker's decision or the recommendation made by the Atos Healthcare Professional where the Decision Maker's decision is not yet available.</p><p>3. The data presented above comes from benefit claims data held by the Department for Work and Pensions. It related to new and repeat ESA claims. In October 2008, ESA replaced IB for new claims. Starting with a trial in October 2010, and reaching a full scale national roll-out in April 2011, existing IB claims began to be phased out, with claimants reassessed to see if they qualify for ESA instead.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 194167 question first answered 01/04/2014 12:00:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	163 label Biography information for Sir Stephen Timms

45610

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many new employment and support allowance claimants have been placed in the work-related activity group with the prognosis that engagement in work is unlikely in the longer term since October 2008.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194167
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>The information requested to answer both questions are shown in the table below:</p><p> </p><p>Outcomes of functional assessments by prognosis of 2 years or more for the ESA work-related activity group, Great Britain: October 2008 – September 2013</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>WRAG: Claimants with a prognosis of 2 years or more</p></td></tr><tr><td><p>New Claims - Initial assessment</p></td><td><p>11,800</p></td></tr><tr><td><p>New Claims – Repeat assessment</p></td><td><p>19,700</p></td></tr></tbody></table><p> </p><p>Source: Data in the tables above is derived from administrative data held by the DWP and assessment data provided by Atos Healthcare.</p><p> </p><p>Notes:</p><p>1. Figures are rounded to the nearest 100.</p><p>2. The outcome recorded is the final DWP Decision Maker's decision or the recommendation made by the Atos Healthcare Professional where the Decision Maker's decision is not yet available.</p><p>3. The data presented above comes from benefit claims data held by the Department for Work and Pensions. It related to new and repeat ESA claims. In October 2008, ESA replaced IB for new claims. Starting with a trial in October 2010, and reaching a full scale national roll-out in April 2011, existing IB claims began to be phased out, with claimants reassessed to see if they qualify for ESA instead.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 194166 question first answered 01/04/2014 12:00:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	163 label Biography information for Sir Stephen Timms

45611

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what guidance was given to Jobcentre Plus offices on supporting people internally rather than externally following the recent removal of warm phones.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194151
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p>Jobcentre plus staff continue to fully support vulnerable claimants with benefit claims and job search. All offices are introducing an assisted service when customer access phones are removed.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 01/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

45612

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department collects information from Jobcentre Plus offices on the number of people referred to local advice providers to use telephones.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	194147
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>It is not our policy to refer people to other organisations for the purposes of making a phone call.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 01/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms