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647302

registered interest
date	28/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Welfare Tax Credits: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to paragraph 6.2 of the Autumn Statement 2016, what the reasons were for the error which resulted in families with disabled children not being in receipt of their full tax credit entitlement.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	55270
answer	answer is ministerial correction date of answer 01/12/2016 answer text <p>To assist claimants, DWP shares information with HMRC to help identify those Child Tax Credits (CTC) claimants entitled to higher rate CTC because of the Disability Living Allowance (DLA) Child award. The clerical process to do this was not working as intended and resulted in a reduced number of clerical referrals from DWP to HMRC.</p><p> </p><p>Referral volumes are now back in line with expectations and there have been no further issues reported. We remain committed to taking all reasonable steps to make the process more robust.</p><p> </p><p>At the Autumn Statement the Government announced HMRC will put this right for claimants affected this year and claimants will receive a lump sum payment to reflect entitlement since 6 April 2016, and an on-going higher award.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 01/12/2016 15:43:47 answering member 4017 label Biography information for Penny Mordaunt
tabling member	478 label Biography information for Lord Field of Birkenhead

642408

registered interest
date	22/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and which public telephone lines operated by his Department are higher rate lines; how many calls have been made to those lines in the last 12 months for which data is available; what average duration of calls was to each such line; and what amount of money was charged to all callers using each such line.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	54181
answer	answer is ministerial correction date of answer 25/11/2016 answer text <p>The Department for Work and Pensions’ (DWP) current policy is that calls to claim benefit should be free so it uses 0800 telephone numbers for these calls. The Department uses 0345 telephone numbers where its customers call for other reasons, and these are calls that typically take less time to resolve. If a customer raises concerns over the cost of a call, we will offer to call them back.</p><p> </p><p>Calls to 0345 numbers cost no more than a standard geographic call, and count towards any free or inclusive minutes in a caller’s landline or mobile phone contract. Therefore we are unable to calculate the overall cost to callers to our 0345 service lines. The Department currently provides around four hundred 0345 telephone numbers.</p><p> </p><p>During the period 01/11/2015-31/10/2016 DWP received over 34 million calls to its 0345 telephone numbers and, therefore, calculating the average call duration for each line would incur a disproportionate cost to the department.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 25/11/2016 14:44:57 answering member 4048 label Biography information for Caroline Nokes
tabling member	478 label Biography information for Lord Field of Birkenhead

641167

registered interest
date	21/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential effect of proposed changes to work allowance on the incomes of working households in receipt of universal credit.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	54008
answer	answer is ministerial correction date of answer 24/11/2016 answer text <p>The work allowance changes announced in the 2015 Summer Budget were implemented as of April 2016.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 24/11/2016 13:11:56 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

638447

registered interest
date	17/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Liverpool City Region
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people working for his Department or its executive agencies in the Liverpool City Region on a (a) directly employed, (b) agency or (c) outsourced basis are paid less than the living wage as defined by the Living Wages Foundation; and how many such people are employed on zero-hours contracts.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	53673
answer	answer is ministerial correction date of answer 22/11/2016 answer text <p>A new statutory National Living Wage was announced in the 2015 summer budget for those aged 25 and over. DWP pays all direct employees at least the statutory National Living Wage, regardless of age.</p><p>a) There are no individuals directly employed by DWP in the Liverpool City Region who are paid below the rate promoted by the Living Wage Foundation. There are no directly employed individuals on zero-hours contracts.</p><p>b) DWP’s temporary agency staff are employed in line with Agency Workers Regulations which ensures parity with directly employed staff after 12 weeks. These specialists are usually involved in a defined package of work or project and are not engaged on zero hour contracts.</p><p>c) The department’s Estate is provided by Telereal Trillium under the outsourced PRIME contract. Services are delivered through a number of service partners. All Telereal Trillium and service partner staff employed both within or outside London are paid at, or in excess of, the corresponding National Living Wage.</p><p>DWP employs a range of trusted third party contractors to provide Office support services – this includes 856 staff who whilst earning more than the Government’s National Living Wage earn less than The Living Wage Foundation’s rate of £8.25 ph, of these 52 are on casual contracts ( not zero hours). It is not possible to confirm the numbers located in the Liverpool City Region.</p><p>For all other categories of spend, information shows that staff are in receipt of the National Living Wage or higher and are not employed on zero hour contracts.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 22/11/2016 17:45:01 answering member 4048 label Biography information for Caroline Nokes
tabling member	478 label Biography information for Lord Field of Birkenhead

634206

registered interest
date	11/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Chronic Illnesses
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will list the conditions that meet the chronically ill criteria used to exempt claimants from reassessments for employment and support allowance.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	52657
answer	answer is ministerial correction date of answer 16/11/2016 answer text <p>There is no condition based entitlement to Employment Support Allowance.</p><p>Rather than a list of specific medical conditions, the criteria will be based on identifying claimants with the most severe health conditions or disabilities where it would be unreasonable to expect the individual to undertake any form or amount of work or work-related activity. This change will only apply to those placed in the Support Group and Universal Credit equivalent.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 16/11/2016 14:32:22 answering member 4017 label Biography information for Penny Mordaunt
tabling member	478 label Biography information for Lord Field of Birkenhead

634207

registered interest
date	11/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many new employment and support allowance claimants have been in receipt of the assessment rate for a continuous period of more than 13 weeks in the last 12 months.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	52641
answer	answer is ministerial correction date of answer 16/11/2016 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 16/11/2016 14:41:11 answering member 4017 label Biography information for Penny Mordaunt
tabling member	478 label Biography information for Lord Field of Birkenhead

631250

registered interest
date	07/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people receiving pension credit payments have deferred their state pension in the last 12 months.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	52159
answer	answer is ministerial correction date of answer 17/11/2016 answer text <p>The department does not hold information on those that have yet to claim their State Pension. Information on how many people receiving Pension Credit payments have deferred their State Pension is not available.</p><p>Any Pension Credit recipients who have deferred claiming their State Pension have the full value of that deferred State Pension taken into account on a pound for pound basis when calculating their entitlement to Pension Credit.</p> answering member constituency Watford answering member printed Richard Harrington question first answered 17/11/2016 15:04:24 answering member 4068 label Biography information for Lord Harrington of Watford
tabling member	478 label Biography information for Lord Field of Birkenhead

627460

registered interest
date	02/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many applications were made for short-term benefit advance and hardship payments in the last 12 months; and what proportion of such applications were successful.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	51544
answer	answer is ministerial correction date of answer 07/11/2016 answer text <p>The information requested in relation to Short Term Benefit Advance (STBA) is shown in the following table.</p><p> </p><table><tbody><tr><td colspan="2"><p>October 2015 - September 2016</p></td></tr><tr><td><p>STBA Applications Received</p></td><td><p>202,083</p></td></tr><tr><td><p>STBA Primary Benefit Paid - (where the primary benefit has been paid negating the need for STBA)</p></td><td><p>47,114</p></td></tr><tr><td><p>STBA Referred for Decision</p></td><td><p>101,600</p></td></tr><tr><td><p>STBA Awarded</p></td><td><p>98,826</p></td></tr><tr><td><p>% STBA Awarded against those Referred for Decision</p></td><td><p>97.3%</p></td></tr></tbody></table><p>For context we have also supplied the number of claims which have been referred for decision and those which have not been submitted for decision due to primary benefit being paid.</p><p><strong>Notes:</strong></p><p>STBA Applications Received cannot be calculated using the totals of Primary Benefit Paid and Referred for Decision due to other categories being included that are not shown.</p><p><strong> </strong></p><p>Only Working Age Benefits (i.e. ESA, IB, JSA and IS) are included in the above information for benefit advance applications as the number of applications received for State Pension Credit and Carer’s Allowance is not available.</p><p> </p><p><strong>Source:</strong></p><p><strong>STBA Applications Received, Primary Benefits Paid &amp; Referred for Decison - </strong>Management Information System Programme (MISP). This collation is based on clerical counts submitted by the each Centre and is Internal MI which has been agreed for use in publications of Parliamentary questions and Freedom of Information requests.</p><p><strong>STBA Awarded</strong><strong> - </strong>Benefit Expenditure Business Information system</p><p><strong> </strong></p><p><strong> </strong></p><p>The information requested in relation to hardship applications and awards is shown in the table below.</p><p> </p><table><tbody><tr><td colspan="2"><p>April 2015 – March 2016</p></td></tr><tr><td><p>Hardship Applications Received</p></td><td><p>138,300</p></td></tr><tr><td><p>Hardship Awards Made</p></td><td><p>123,200</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>Notes:</strong></p><ol><li>The tables show the total number of JSA and ESA hardship applications received and the number of awards made in the period from 1 April 2015 to 31 March 2016. These figures show applications and awards rather than the number of individuals; individuals may have made more than one application and received more than one award.</li><li>Data has been given to March 2016 to align to the date of latest published information on ESA and JSA sanctions.</li><li>It is not possible to state the proportion of applications that were or were not successful, as there are a number of reasons that an application may not convert to an award, including withdrawal of the application.</li><li>Figures are rounded to the nearest 100.</li></ol><p><strong> </strong></p><p><strong>Source:</strong></p><p><strong>Hardship applications and awards - </strong>The numbers are collated from aggregate DWP MISP Management Information. This data is a combination of system and clerically sourced Management Information. As such it may contain duplicates and other inaccuracies. It does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice, and is subject to potential future revision.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 07/11/2016 18:00:32 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

627461

registered interest
date	02/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance were processed within (i) five, (ii) 10 and (iii) 16 days in the most recent 12 months for which data is available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	51545
answer	answer is ministerial correction date of answer 07/11/2016 answer text <p>The information requested is provided in the following table.</p><p><strong> </strong></p><table><tbody><tr><td colspan="3"><p><strong>Oct 15 - Sept 16 (</strong><strong>target 90% in 10 working days)</strong></p></td></tr><tr><td rowspan="6"><p>Jobseekers Allowance (JSA) Claims</p></td><td><p>Processed in 5 days</p></td><td><p>505,380</p></td></tr><tr><td><p>% processed in 5 days of the total claims processed</p></td><td><p>37.5%</p></td></tr><tr><td><p>Processed in 10 days</p></td><td><p>1,206,830</p></td></tr><tr><td><p>% processed in 10 days of the total claims processed</p></td><td><p>89.5%</p></td></tr><tr><td><p>Processed in 16 days</p></td><td><p>1,309,561</p></td></tr><tr><td><p>% processed in 16 days of the total claims processed</p></td><td><p>97.1%</p></td></tr><tr><td colspan="3"><p><strong>Oct 15 - Sept 16 (</strong><strong>target 85% in 10 working days)</strong></p></td></tr><tr><td rowspan="6"><p>Employment &amp; Support Allowance (ESA) Claims</p></td><td><p>Processed in 5 days</p></td><td><p>461,832</p></td></tr><tr><td><p>% processed in 5 days of the total claims processed</p></td><td><p>58.2%</p></td></tr><tr><td><p>Processed in 10 days</p></td><td><p>692,029</p></td></tr><tr><td><p>% processed in 10 days of the total claims processed</p></td><td><p>87.2%</p></td></tr><tr><td><p>Processed in 16 days</p></td><td><p>738,806</p></td></tr><tr><td><p>% processed in 16 days of the total claims processed</p></td><td><p>93.1%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>Source:</strong></p><p>Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool. This type of internal management information does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 07/11/2016 17:35:45 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

627462

registered interest
date	02/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for universal credit were processed and paid within 42 days in the most recent 12 month period for which data is available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	51546
answer	answer is ministerial correction date of answer 07/11/2016 answer text <p>The information requested is currently not available. Additional breakdowns of data will be included in future Universal Credit official statistics as quality assurance of data from the Universal Credit systems progresses.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 07/11/2016 16:41:14 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead