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<p>Personal Independence Payment (PIP) claimants who attend a face-to-face PIP assessment
are allowed to record their assessment if they want to, in line with the standards
set by the Department.</p><p> </p><p>However, the Department started a video recording
pilot on 26<sup>th</sup> November 2018 for PIP claimants with face-to-face assessments
booked from 10<sup>th</sup> December. The pilot enables us to test communications
products and live testing of video recording, providing that claimants elect to participate.
Findings from the pilot will inform views on rolling out video recording more widely,
in order to promote greater trust and transparency.</p>
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