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1107740

registered interest
date	29/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support people with acoustic neuroma during the benefits assessment process.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	238665
answer	answer is ministerial correction date of answer 03/04/2019 answer text <p>All Healthcare Professionals carrying out assessments are medically qualified and highly-trained practitioners in their own field and must have at least two years' experience following registration. They are subject to a rigorous recruitment process followed by a comprehensive training programme in disability assessment. The assessment is not a medical assessment requiring the Healthcare Professional to diagnose a condition and recommend treatment options. The focus is on ensuring Healthcare Professionals are experts in disability analysis, drawing on evidence supplied by the claimant and their GP or specialist clinical team, with knowledge of the likely functional effects of a wide range of health conditions.</p><p> </p><p>While preparing to undertake an assessment, Healthcare Professionals can access a wide range of clinical resources to research any conditions presented. This includes evidence based protocols, e-learning modules or case studies as well as keeping knowledge up to date through Continuous Professional Development.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/04/2019 16:23:37 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4488 label Biography information for Martyn Day

1105306

registered interest
date	26/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 18 March 2019 to Question 232052 on Social Security Benefits: Medical Examinations, if she will make an assessment of the average waiting time at assessment centres; and if she will make a statement.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	237187
answer	answer is ministerial correction date of answer 03/04/2019 answer text <p>In February 2019, the average waiting time at assessment centres for Work Capability Assessments, was 17.1 minutes. Although the Department does not monitor average waiting times at assessment centres for Personal Independence Payment, there are contractual targets in place for individuals to be seen within 30 minutes of their appointment time.</p><p> </p><p>We set our Assessment Providers challenging targets and monitor performance closely. The requirements set out in the contract are demanding and the Department robustly performance manages the providers against those requirements. The Department has a full set of service level agreements setting out expectations for service delivery.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/04/2019 13:07:28 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4488 label Biography information for Martyn Day

1088323

registered interest
date	13/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the average waiting time at assessment centres in the most recent period for which figures are available; and if she will make a statement.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	232052
answer	answer is ministerial correction date of answer 18/03/2019 answer text <p>All claimants of Personal Independence Payment and Employment and Support Allowance should expect to be seen within 30 minutes of their scheduled assessment appointment time.</p><p> </p><p>The Department does not monitor the average waiting time at the assessment centres for claims to Personal Independence Payment.</p><p> </p><p>The average waiting time at assessment centres for Work Capability Assessments in February 2019, was 17.1 minutes. We continue to work closely with the supplier to improve the waiting times whilst maintaining the high level of customer satisfaction assessment.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 18/03/2019 17:44:00 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4488 label Biography information for Martyn Day

710655

registered interest
date	13/03/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to improve training in conditions with fluctuating symptoms of healthcare professionals undertaking assessments for disability benefits.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	67520
answer	answer is ministerial correction date of answer 16/03/2017 answer text <p>Health assessments take into account the fact that most health conditions fluctuate and as such, will not focus on an individual’s ‘best day’, or take a ‘snapshot’ of their condition on the day of their assessment.</p><p>Health Professionals receive comprehensive training in disability analysis which includes a functional evaluation as to how medical conditions and the long-term medical treatment of those conditions affect an individual. Health Professionals also receive on-going professional training and support for the duration of their employment in the role.</p><p> </p><p>In addition Health Professionals are subject to on-going quality audit to ensure they continue to deliver high quality assessments.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 16/03/2017 15:25:48 answering member 4017 label Biography information for Penny Mordaunt
tabling member	4488 label Biography information for Martyn Day