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1673512
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Social Security Benefits: Interviews more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of benefit applications involved a face-to-face interview in each of the last five years. more like this
tabling member constituency Chipping Barnet more like this
tabling member printed
Theresa Villiers more like this
uin 4098 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>The information requested is not readily available and to provide it would incur disproportionate costs.</p> more like this
answering member constituency Bury St Edmunds more like this
answering member printed Jo Churchill more like this
grouped question UIN 4100 more like this
question first answered
less than 2023-12-04T16:44:36.477Zmore like thismore than 2023-12-04T16:44:36.477Z
answering member
4380
label Biography information for Jo Churchill more like this
tabling member
1500
label Biography information for Theresa Villiers more like this
1673513
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Social Security Benefits: Interviews more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, if he will make it his policy to increase the number and proportion of benefit decisions that include a face-to-face interview with the claimant. more like this
tabling member constituency Chipping Barnet more like this
tabling member printed
Theresa Villiers more like this
uin 4099 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>Many benefits across DWP use interviews or consultations to establish entitlement or eligibility. For example, Universal Credit requires face to face interviews for claimant commitments which impact eligibility, and Personal Independence Payment and the Work Capability Assessment use health-related consultations delivered in person, through telephony or video to help DWP decision makers determine eligibility.</p> more like this
answering member constituency Bury St Edmunds more like this
answering member printed Jo Churchill more like this
question first answered
less than 2023-12-04T16:46:13.577Zmore like thismore than 2023-12-04T16:46:13.577Z
answering member
4380
label Biography information for Jo Churchill more like this
tabling member
1500
label Biography information for Theresa Villiers more like this
1673514
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Social Security Benefits: Interviews more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of applications made (a) following face-to-face interviews and (b) determined on paper were successful in the last 12 months. more like this
tabling member constituency Chipping Barnet more like this
tabling member printed
Theresa Villiers more like this
uin 4100 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>The information requested is not readily available and to provide it would incur disproportionate costs.</p> more like this
answering member constituency Bury St Edmunds more like this
answering member printed Jo Churchill more like this
grouped question UIN 4098 more like this
question first answered
less than 2023-12-04T16:44:36.523Zmore like thismore than 2023-12-04T16:44:36.523Z
answering member
4380
label Biography information for Jo Churchill more like this
tabling member
1500
label Biography information for Theresa Villiers more like this
1673638
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Personal Independence Payment: Medical Examinations more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps he has taken to reduce waiting times for PIP assessments. more like this
tabling member constituency Brighton, Kemptown more like this
tabling member printed
Lloyd Russell-Moyle more like this
uin 4239 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>We are committed to ensuring people can access financial support through Personal Independence Payment (PIP) in a timely manner.  Reducing customer journey times for PIP claimants is a priority for the department and we are working constantly to make improvements to our service.</p><p /><p>We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence, including that from the claimant.</p><p /><p>We have seen a decrease in PIP clearance times, with the latest statistics showing that the average end-to-end journey has reduced from 26 weeks in August 2021 to 15 weeks at the end of July 2023. This is because we’re:</p><p /><ul><li>using a blend of phone, video and face-to-face assessments to support customers and deliver a more efficient and user-centred service;</li><li>increasing case manager and assessment provider health professional resource; and</li><li>prioritising new claims, while ensuring that claimants awaiting award reviews do not fall out of payment through no fault of their own.</li></ul><p> </p><p>In addition, the Health Transformation Programme (HTP) is modernising health and disability benefit services to create a more efficient service, to reduce processing times and improving trust in our services and decisions. As part of this, from July 2023, a limited number of claimants have been able to begin their claim for PIP entirely online, which we aim to roll out across England, Wales and Northern Ireland by the end of 2024.</p>
answering member constituency Corby more like this
answering member printed Tom Pursglove more like this
question first answered
less than 2023-12-04T12:06:17.413Zmore like thismore than 2023-12-04T12:06:17.413Z
answering member
4369
label Biography information for Tom Pursglove more like this
tabling member
4615
label Biography information for Lloyd Russell-Moyle more like this
1673641
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Maternity Allowance: Eligibility more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.10 of the Autumn Statement 2023, CP 977, published on 22 November 2023, if he will take steps to ensure self-employed parents remain able to verify their eligibility for maternity allowance. more like this
tabling member constituency Walthamstow more like this
tabling member printed
Stella Creasy more like this
uin 4139 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>Self-employed parents will continue to be able to claim Maternity Allowance. We are working to reflect the changes announced in the Autumn Statement in the claims process for Maternity Allowance announced and details will be published in due course.</p> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2023-12-04T14:25:58.337Zmore like thismore than 2023-12-04T14:25:58.337Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4088
label Biography information for Stella Creasy more like this
1673643
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Pension Credit: Applications more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 November 2023 to Question 3498 on Pension Credit: Applications, what steps his Department is taking to modernise the Pension Credit application process. more like this
tabling member constituency Glasgow North East more like this
tabling member printed
Anne McLaughlin more like this
uin 4204 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>Citizens currently have the choice of three routes to make an application to Pension Credit, online, by phone or by paper. Through our Service Modernisation Programme, DWP aims to further improve the process of claiming Pension Credit based on user research with customers and their representatives.</p><p><em> </em></p><p /><p><strong> </strong></p> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2023-12-04T14:20:12.523Zmore like thismore than 2023-12-04T14:20:12.523Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4437
label Biography information for Anne McLaughlin more like this
1673672
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Employment: Mental Health Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps the Government is taking to support the delivery of mental health first aid in the workplace. more like this
tabling member constituency Stockport more like this
tabling member printed
Navendu Mishra more like this
uin 4289 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>The Health and Safety Executive (HSE) is responsible for the Health and Safety (First-Aid Regulations) 1981 which require employers to provide first aid to employees who are injured or become ill at work.</p><p> </p><p>The Health and Safety (First Aid) Regulations are designed to help individuals who require immediate intervention or support where necessary until professional emergency care arrives. They require employers to consider mental health alongside physical health when undertaking a first aid needs assessment.</p><p> </p><p>An employer’s assessment of first aid needs requires a risk based approach and should consider whether training employees in mental health first aid is necessary in their workplace.</p> more like this
answering member constituency Mid Sussex more like this
answering member printed Mims Davies more like this
question first answered
less than 2023-12-04T16:16:32.237Zmore like thismore than 2023-12-04T16:16:32.237Z
answering member
4513
label Biography information for Mims Davies more like this
tabling member
4811
label Biography information for Navendu Mishra more like this
1673701
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Cold Weather Payments more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps his Department is taking to support pensioners over winter 2023-24. more like this
tabling member constituency Bournemouth East more like this
tabling member printed
Mr Tobias Ellwood more like this
uin 4094 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-05more like thismore than 2023-12-05
answer text <p>The Government understands the pressures people are facing with the cost of living which is why it is providing total support of over £94bn in 2022/23 and 2023/24 to help households and individuals with their rising bills.</p><p> </p><p>This winter over 8 million pensioner households will receive a £300 pensioner Cost of Living Payment in addition to their conventional Winter Fuel Payment. This means that a household with someone aged 66-79 will receive an increased payment of £500 and a household with someone aged 80 or over will receive an increased payment of £600. Most payments will be made automatically in November and December.</p><p>Cold Weather Payments are also available to help vulnerable people in receipt of certain income-related benefits in England and Wales to meet additional heating costs, during periods of unseasonably cold weather between 1 November and 31 March. This includes older people in receipt of Pension Credit. Those eligible will automatically receive £25 when the average temperature has been recorded as, or is forecast to be, 0°C or below over seven consecutive days.</p><p> </p><p>We continue to maximise opportunities to raise awareness of Pension Credit. On 28 November, we launched the ‘Countdown to Deadline Day’ media push, highlighting that there is still time to apply for Pension Credit by the 10 December and be eligible for a £300 Cost of Living Payment (payable to those on income-related benefits including Pension Credit), thanks to the Pension Credit backdating rules. Our messaging also emphasises that the average Pension Credit award is now worth over £3,900 per year and that an award of Pension Credit can open the door to a range of other support, including help with housing costs, council tax and heating bills.</p><p><strong> </strong></p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2023-12-05T11:15:13.123Zmore like thismore than 2023-12-05T11:15:13.123Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
1487
label Biography information for Mr Tobias Ellwood more like this
1673723
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Pensions Ombudsman: Standards more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the waiting times for the Pensions Ombudsman to respond to enquiries that the Early Resolution Team have escalated. more like this
tabling member constituency Erith and Thamesmead more like this
tabling member printed
Abena Oppong-Asare more like this
uin 4291 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>TPO’s Early Resolution team (ERT) investigates complaints where TPO believes the complaint may be resolved informally. Over 80% of cases that go to ERT are resolved there, but where this is not possible, the complaint is passed to TPO’s Adjudication Team. Cases may then be escalated to the Pensions Ombudsman where the complainant does not agree with the adjudicator’s decision.</p><p> </p><p>DWP have recently provided additional funding to TPO towards reducing waiting times. This funding has been used to create a new casework support team. This has significantly increased case clearances.</p><p> </p><p>Due to variation in the complexity of cases, TPO does not currently hold validated data on the average time for cases to pass through the Adjudication Team and Ombudsman.</p><p><strong> </strong></p> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2023-12-04T14:28:37.457Zmore like thismore than 2023-12-04T14:28:37.457Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4820
label Biography information for Abena Oppong-Asare more like this
1673725
registered interest false more like this
date remove filter
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Pensions Ombudsman: Standards more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the adequacy of (a) financial and (b) staffing support for the Pensions Ombudsman in (i) 2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date. more like this
tabling member constituency Erith and Thamesmead more like this
tabling member printed
Abena Oppong-Asare more like this
uin 4292 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-12-04more like thismore than 2023-12-04
answer text <p>DWP have increased the financial support to The Pensions Ombudsman (TPO), with an additional £750,000 of funding provided in 2022/23 towards tackling the case backlog and an additional £1,698,347 in 2023/24 towards the case backlog and waiting times, enabling TPO to create a new casework support team. This has significantly increased case clearances.</p><p> </p><p>The Department also provide support, when necessary, in the areas of digital, commercial, security and HR alongside continuing stewardship support and advice.</p><p> </p><p>The TPO 2022/23 annual report and accounts are due to be laid in Parliament and will provide further detail.</p><p /> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2023-12-04T14:33:28.92Zmore like thismore than 2023-12-04T14:33:28.92Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4820
label Biography information for Abena Oppong-Asare more like this