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750667

registered interest
date	11/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce the time taken to obtain an assessment for employment and support allowance.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4312
answer	answer is ministerial correction date of answer 17/07/2017 answer text <p>Since the Centre for Health and Disability Assessments took over the contract to carry out assessments in March 2015, they have made a number of improvements to claimants’ experience of assessments, including:</p><p> </p><ul><li>Increasing the number of Healthcare Professionals by around 70% since the start of the contract, thereby ensuring that claimants go through the assessment process more quickly; and,</li><li>Increasing the number of assessment rooms used so that they can see more people at more locations.</li></ul><p> </p><p>As a result of these improvements, the time taken from referral to the supplier to the claimant receiving a face-to-face Work Capability Assessment has more than halved since the start of the contract.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 17/07/2017 10:56:45 answering member 4017 label Biography information for Penny Mordaunt
tabling member	478 label Biography information for Lord Field of Birkenhead

750668

registered interest
date	11/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new universal credit claims were processed and paid within six weeks in the last six months.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4292
answer	answer is ministerial correction date of answer 19/07/2017 answer text <p><strong> </strong></p><p>We are intending to publish further data on payment timeliness in due course, but our latest internal data, for week ending 19 June, suggests some 80% of cases were paid in full at the end of the first assessment period.</p><p> </p><p>For the 20% of cases who were not paid in full we estimate around a third have not signed up to their claimant commitment so cannot be paid until they have. The other two thirds have an outstanding verification issue, such as providing bank statements, evidence of childcare costs, or proof of rent. Many of these claimants receive a part-payment where elements of the claim have been verified.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 19/07/2017 09:21:59 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

750669

registered interest
date	11/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department takes to verify the name, address, personal and financial circumstances of new universal credit claimants applying online.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4293
answer	answer is ministerial correction date of answer 19/07/2017 answer text <p>DWP take the security of Universal Credit very seriously, including verifying who our claimants are. We continue to work closely with Government Digital Service to support the success of the Verify online system. The high standards of ID verification achieved by Verify are used on our UC Full Service today in addition to a face-to-face alternative approach.</p><p> </p><p>We may also ask for separate documentary evidence, ask biometric questions based on data the department holds, or contact trusted third parties (such as a doctor) in order to verify a claimants identity and establish other personal and financial circumstances necessary for the processing of a Universal Credit claim.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 19/07/2017 09:46:12 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

750670

registered interest
date	11/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) average and (c) longest waiting time was for an assessment for employment and support allowance in the most recent 12 months for which data are available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4394
answer	answer is ministerial correction date of answer 17/07/2017 answer text <p>The information requested is not readily available. A programme of work is currently underway to look into what information on ESA waiting times is available to publish as official statistics on the ESA-WCA process. When a decision has been made DWP Statisticians will pre-announce the statistics in accordance with the UKSA release protocols.</p><p> </p><p>The Labour Market statisticians are currently working on producing some published statistics based on the Median clearance times for the initial part of the customer journey.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 17/07/2017 16:31:01 answering member 4017 label Biography information for Penny Mordaunt
tabling member	478 label Biography information for Lord Field of Birkenhead