| answer text |
<p>To date, over 90% of Universal Credit claimants have made their claim online. Other
methods will continue to be available – telephone or in person at the Jobcentre –
to support claimants who require alternative arrangements to make a successful claim.
All Jobcentres across the country have gone digital with computers and free Wi-Fi
available for claimants to access the internet.</p><p> </p><p> </p><p> </p><p>All
new Universal Credit claimants will receive an information pack and advice from their
work coach to help them understand universal credit processes and payments, and the
support available locally.</p><p> </p><p> </p><p> </p><p>Beginning next month Universal
Credit will begin to expand across Great Britain in a tranche based approach, mirroring
the successful implementation methods that we used to safely and securely roll it
out in the north west of England. For more details please see the link below.</p><p>
</p><p>(<a href="https://www.gov.uk/government/publications/universal-credit-national-expansion"
target="_blank">https://www.gov.uk/government/publications/universal-credit-national-expansion</a>
)</p><p> </p><p> </p><p> </p><p>DWP Implementation Officers from Stoke/West Midlands
recently met with their local authority counterparts to discuss Universal Credit roll-out
in 2015/16 and the need to ensure that through local partnership working, support
would be available for those single Job seekers who may need support to make and manage
their claim. This discussion is in advance of the more detailed discussions around
the detail in the Delivery Partnership Agreements.</p><p> </p><p> </p><p> </p><p>
</p><p> </p><p>Through local partnership working between DWP and local authorities,
we are brokering funded Delivery Partnership Agreements to make available more support
for those claimants who will need extra help to make and manage their Universal Credit
claim on-line and their Universal Credit payment. This will help strengthen local
partnership working between DWP, local authorities and their partners as we establish
Personal Budgeting Support in all local communities through the expansion of universal
credit from February 2015.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>
</p><p><strong> </strong></p><p> </p>
|
|
