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1715936

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	National Insurance Contributions: Overseas Workers
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the remarks by Baroness Vere of Norbiton on 12 February (HL Deb col 10) that HMRC expected processing times for A1 forms to return to normal by April, what are the "normal" target processing times.
tabling member printed	The Earl of Clancarty
uin	HL4386
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>HMRC processing timescales for A1 forms are to clear 75% of online applications within 15 working-days, for postal applications it is to clear 75% within 40 working-days.</p> answering member printed Baroness Vere of Norbiton question first answered 14/05/2024 10:57:38 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	3391 label Biography information for The Earl of Clancarty

1716001

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Tobacco: Smuggling
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many referrals have been received by HMRC from trading standards since the commencement of the Tobacco Products (Traceability and Security Features) Regulations 2023; and how many penalties have been issued following such referrals.
tabling member constituency	Gravesham
tabling member printed	Adam Holloway
uin	24870
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>In July 2023 new powers were given to Trading Standards to make referrals to HM Revenue and Customs (HMRC) where they find evidence of tobacco products that don’t comply with the UK Tobacco Track and Trace System. The referral process which practically implements these powers started in October 2023. HMRC periodically publishes outputs of its tobacco strategy, and will publish the outputs of its work with Trading Standards as part of future publications</p><p> </p> answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 13/05/2024 13:17:01 answering member 4850 label Biography information for Gareth Davies
tabling member	1522 label Biography information for Adam Holloway

1716096

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Banking Hubs: Rural Areas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the effectiveness of banking hubs in helping to ensure access to banking facilities in rural communities.
tabling member constituency	Fylde
tabling member printed	Mark Menzies
uin	24892
answer	answer is ministerial correction date of answer 15/05/2024 answer text <p>It is important that all customers, wherever they live, should have appropriate access to banking and cash services and the government monitors this situation closely.</p><p> </p><p>Following recent discussions with the UK high street banks, UK Finance confirmed 225 Hubs will be announced by the end of 2024. Participating high street banks have also committed to improving Hubs by standardising the services available between firms, ensuring that customers do not require their own digital device to bank, trialling both a ‘customer liaison service’ and Saturday openings. The banks have agreed to keep services under review to ensure their effectiveness for all customers.</p><p> </p><p>Banking Hubs are recommended by LINK and delivered by Cash Access UK, according to criteria set by industry. The Government does not intervene in these decisions. If a Hub is not available, rural communities can bank via the Post Office, which allows personal and business customers to carry out everyday banking services at 11,500 branches across the UK. The Post Office is also required to ensure that 95% of the total rural population across the UK is within 3 miles of their nearest Post Office.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 15/05/2024 13:13:32 answering member 4639 label Biography information for Bim Afolami
tabling member	3998 label Biography information for Mark Menzies

1716107

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Insurance: Travellers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, whether he has had recent discussions with the (a) insurance sector, (b) Financial Conduct Authority, (c) Financial Ombudsman and (d) Equality and Human Rights Commission on the ability of people in the Gypsy, Roma and Traveller community to obtain (i) buildings and (ii) contents insurance.
tabling member constituency	Romsey and Southampton North
tabling member printed	Caroline Nokes
uin	24894
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>Insurers make commercial decisions about the terms on which they will offer cover following an assessment of the relevant risks. However, the Government is determined that insurers treat customers fairly and insurers must comply with the relevant legislative and regulatory rules.</p><p>The Financial Conduct Authority’s rules require insurers to treat their customers fairly and the FCA has robust powers to act against firms that do not comply. The UK Government is also committed to tackling discrimination and the Equality Act 2010 providers legal protections from discrimination due to protected characteristics. This means insurers cannot use ethnicity as a risk factor when determining the price of insurance.</p><p>Customers who feel they have not been treated fairly by their insurer are able to complain to the Financial Ombudsman Service, the independent body established to provide arbitration in such cases.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami grouped question UIN 24895 question first answered 13/05/2024 14:20:06 answering member 4639 label Biography information for Bim Afolami
tabling member	4048 label Biography information for Caroline Nokes

1716108

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Insurance: Travellers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps his Department is taking to help support people in the Gypsy, Roma and Traveller community to obtain (a) buildings and (b) contents insurance.
tabling member constituency	Romsey and Southampton North
tabling member printed	Caroline Nokes
uin	24895
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>Insurers make commercial decisions about the terms on which they will offer cover following an assessment of the relevant risks. However, the Government is determined that insurers treat customers fairly and insurers must comply with the relevant legislative and regulatory rules.</p><p>The Financial Conduct Authority’s rules require insurers to treat their customers fairly and the FCA has robust powers to act against firms that do not comply. The UK Government is also committed to tackling discrimination and the Equality Act 2010 providers legal protections from discrimination due to protected characteristics. This means insurers cannot use ethnicity as a risk factor when determining the price of insurance.</p><p>Customers who feel they have not been treated fairly by their insurer are able to complain to the Financial Ombudsman Service, the independent body established to provide arbitration in such cases.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami grouped question UIN 24894 question first answered 13/05/2024 14:20:06 answering member 4639 label Biography information for Bim Afolami
tabling member	4048 label Biography information for Caroline Nokes

1716191

registered interest
date	07/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Mortgages: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the efficiency and effectiveness of the Financial Services Compensation Scheme in its assessment of mortgage mis-selling complaints.
tabling member constituency	North Shropshire
tabling member printed	Helen Morgan
uin	25123
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>The Financial Services Compensation Scheme may be able to pay compensation to customers who have lost money as a result of bad mortgage advice or been mis-sold mortgage endowments. The FSCS can only pay compensation if the firm, broker, or advisor that the customer dealt with was regulated and has failed. Any complaints about live regulated firms should be addressed to the Financial Ombudsman Service. For mortgage claims, the FSCS carries out its compensation function within rules set by the Financial Conduct Authority (FCA), but is operationally independent of them. The FSCS publishes an annual report and levy class statements, including for the home finance intermediation levy class. The FSCS’s certified accounts and audit report are provided to HM Treasury each year, and copies are laid before Parliament.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 13/05/2024 14:23:37 answering member 4639 label Biography information for Bim Afolami
tabling member	4934 label Biography information for Helen Morgan

1715754

registered interest
date	03/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking with HMRC to help ensure taxpayers receive (a) prompt and (b) accurate responses to queries.
tabling member constituency	Stirling
tabling member printed	Alyn Smith
uin	24829
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging more customers to use its online services which are accessible 24/7 and regularly score satisfaction scores of over 80%.</p><p> </p><p>The details requested by the Hon. Member are published monthly by HMRC at: <a href="https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024" target="_blank">https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024</a></p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 09/05/2024 15:51:23 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4738 label Biography information for Alyn Smith

1715758

registered interest
date	03/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what his planned timetable is to amend the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to differentiate between (a) domestic and (b) foreign politically exposed persons.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	24739
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>The Government has already amended the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to distinguish between domestic and non-domestic politically exposed persons (PEPs).</p><p> </p><p>The amendment came into force on 10 January 2024 and makes clear that regulated firms must apply a lower level of enhanced due diligence to domestic PEPs and family members or close associates of domestic PEPs, compared to non-domestic PEPs, unless other risk factors are present.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 09/05/2024 15:27:24 answering member 4639 label Biography information for Bim Afolami
tabling member	1409 label Biography information for Mr Gregory Campbell

1715845

registered interest
date	03/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Child Benefit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what the average waiting time was for processing a new application for Child Benefit in the latest period for which data is available.
tabling member constituency	North East Fife
tabling member printed	Wendy Chamberlain
uin	24831
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>In May 2023 HMRC launched a new digital service for child benefit claims.</p><p> </p><p>The details requested by the Hon. Member are published by HMRC at: <a href="https://committees.parliament.uk/publications/42980/documents/213810/default/" target="_blank">https://committees.parliament.uk/publications/42980/documents/213810/default/</a></p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 09/05/2024 15:49:42 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4765 label Biography information for Wendy Chamberlain

1715543

registered interest
date	02/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	British Steel: Workplace Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will take steps to help ensure that members of the British Steel Pension Scheme receive equal compensation.
tabling member constituency	Scunthorpe
tabling member printed	Holly Mumby-Croft
uin	24729
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>The Financial Conduct Authority (FCA) is responsible for the regulation of the financial advice market and has looked closely at the advice provided to British Steel Pension Scheme (BSPS) members who transferred from the scheme.</p><p> </p><p>Following this, the FCA has put in place a consumer redress scheme to ensure that the advice given to former BSPS members from the relevant period is reviewed and that redress is paid to those who lost out financially as a result of the poor advice they received.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 09/05/2024 11:56:59 answering member 4639 label Biography information for Bim Afolami
tabling member	4867 label Biography information for Holly Mumby-Croft