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1697420

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, whether his Department has made an equality impact assessment of the decision to close the HMRC helpline between April and September each year.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	19655
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>HMRC conducted a full Equalities Impact Assessment regarding the planned closure of the Self Assessment helpline between 8 April and 30 September 2024. However, HMRC has halted this plan while it engages with stakeholders about how to ensure all taxpayers’ needs are met as the Department shifts more people to online self-service.</p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 26/03/2024 15:07:51 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4523 label Biography information for Catherine West

1697488

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Tobacco: Sales
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will make an assessment of the potential impact of banning the sale of tobacco products to people born after 1 January 2009 on tobacco duties.
tabling member constituency	Shipley
tabling member printed	Philip Davies
uin	19577
answer	answer is ministerial correction date of answer 25/03/2024 answer text The Government published an Impact Assessment to support the ‘Tobacco and Vapes Bill’ on 20 March, which includes estimate of the reduction in tobacco duty over the period 2027 and 2056:<p><a href="https://publications.parliament.uk/pa/bills/cbill/58-04/0189/Tobacco_and_vapes_bill_IA.pdf" target="_blank">Tobacco_and_vapes_bill_IA.pdf (parliament.uk)</a></p>The impact of final decisions on tobacco duties will be assessed and reflected in the Office for Budget Responsibility's forecast. . answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 25/03/2024 14:09:18 answering member 4850 label Biography information for Gareth Davies
tabling member	1565 label Biography information for Sir Philip Davies

1697510

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Credit: Regulation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, with reference to his Department's consultation entitled Regulation of Buy-Now Pay-Later: consultation on draft legislation, how many responses were received; and of those received, how many and what proportion were from (a) buy-now-pay-later providers, (b) charities and advocacy groups, (c) other financial service providers who do not offer buy-now-pay-later products and (d) members of the public.
tabling member constituency	Walthamstow
tabling member printed	Stella Creasy
uin	19613
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>A list of respondents will be included in the Government’s response to the consultation, which will be published in due course.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 25/03/2024 13:48:47 answering member 4639 label Biography information for Bim Afolami
tabling member	4088 label Biography information for Stella Creasy

1697586

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Alcoholic Drinks: Excise Duties
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will make an assessment of the potential merits of reducing alcohol duty for independent wine merchants.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	19611
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>At Spring Budget 2024, the Chancellor announced that alcohol duty will be frozen until 1 February 2025 to support alcohol producers, pubs, and consumers with cost of living pressures. This extends the six month freeze the Government announced at Autumn Statement 2023 to give businesses time to adapt to the new duty system introduced on 1 August 2023.</p><p> </p><p> </p><p>As with all taxes, the Government keeps the alcohol duty system under review during its yearly Budget process.</p> answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 25/03/2024 14:05:33 answering member 4850 label Biography information for Gareth Davies
tabling member	4079 label Biography information for Julian Sturdy

1697612

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will introduce alternative arrangements for HMRC to answer calls during the self-assessment telephone helpline closure between 8 April and 30 September 2024.
tabling member constituency	Warrington North
tabling member printed	Charlotte Nichols
uin	19732
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>HMRC has halted its planned changes to the Self Assessment, VAT and PAYE telephone helplines between April and September 2024 while it engages with stakeholders about how to ensure all taxpayers’ needs are met as the Department shifts more people to online self-service.</p><p> </p><p>HMRC encourages customers to use its online services and the HMRC App where they can. These offer quicker and easier handling of most transactions and queries.</p><p> </p><p>However, for those who are vulnerable, digitally excluded, or have complex tax affairs, HMRC's helpline and webchat advisers will remain available to provide the necessary support.</p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 26/03/2024 15:06:11 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4799 label Biography information for Charlotte Nichols

1697670

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Individual Savings Accounts
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what is the timetable for the launch of the British ISA announced by the Chancellor of the Exchequer in the Budget Statement on 6 March.
tabling member printed	Lord Kempsell
uin	HL3462
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>At Spring Budget 2024, the Chancellor announced the creation of a UK ISA. Alongside this, the Government published a consultation seeking responses on the policy design and implementation. The consultation closes on 6<sup>th</sup> June 2024, after which we will consider responses and next steps.</p> answering member printed Baroness Vere of Norbiton question first answered 28/03/2024 12:47:20 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4988 label Biography information for Lord Kempsell

1697671

registered interest
date	20/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what assessment they have made of the quality of customer services provided by His Majesty's Revenue and Customers to taxpayers; and whether they will undertake a review or ask an independent third party to do so.
tabling member printed	Lord Kempsell
uin	HL3463
answer	answer is ministerial correction date of answer 27/03/2024 answer text <p>The quality of HMRC's customer service is regularly assessed by various bodies, including the Treasury Select Committee, National Audit Office, independent Adjudicator's Office, and Public Accounts Committee. HMRC also has internal customer surveys and key performance metrics to monitor its customer service objectives as outlined in the HMRC Charter.</p><p>HMRC Performance is published on a monthly and quarterly basis on GOV.UK:</p><p><a href="https://www.gov.uk/government/collections/hmrc-monthly-performance-reports" target="_blank">https://www.gov.uk/government/collections/hmrc-monthly-performance-reports</a></p><p> </p><p><a href="https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates" target="_blank">https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates</a></p> answering member printed Baroness Vere of Norbiton question first answered 27/03/2024 15:30:08 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4988 label Biography information for Lord Kempsell

1696970

registered interest
date	19/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Child Benefit: Carers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, for what reason kinship carers can only claim the lower rate of Child Benefit if they already have children for whom they claim Child Benefit; and if he will take steps to review this policy.
tabling member constituency	North East Bedfordshire
tabling member printed	Richard Fuller
uin	19306
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>The higher rate of Child Benefit can only be paid for the eldest child. It is intended to help all families with children, acknowledging the impact on a family’s finances of the arrival of a child/children in the family. The arrival of a child for the first time may mean for instance that many parents have to give up work altogether or work reduced hours. When Child Benefit ends for the eldest child, the higher rate becomes payable for the next eldest child. The government keeps all policies under review in the usual way.</p><p>Financial support for kinship carers is paid at the discretion of the local authority and in accordance with their model for assessing support needs. There is no limit on the level of support, including financial support, that local authorities can provide. The local authority should have in place clear eligibility criteria in relation to the provision of support services.</p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 26/03/2024 14:52:48 answering member 4407 label Biography information for Nigel Huddleston
tabling member	3912 label Biography information for Richard Fuller

1697053

registered interest
date	19/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Pension Funds
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking to ensure that investors in pension funds have the right (a) for complaints to be determined by the Financial Ombudsman Service and (b) to receive redress from the Financial Services Compensation Scheme.
tabling member constituency	Warwick and Leamington
tabling member printed	Matt Western
uin	19425
answer	answer is ministerial correction date of answer 22/03/2024 answer text <p>The Financial Ombudsman Service (FOS) can consider complaints about businesses regulated by the Financial Conduct Authority (FCA) which includes firms that provide self-invested personal pensions (SIPPs). The jurisdiction of the FOS, including which complaints it can deal with, is determined by the FCA and set out in the FCA Handbook. Whether a complaint is eligible or not is a matter for the FOS to consider.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 22/03/2024 11:22:06 answering member 4639 label Biography information for Bim Afolami
tabling member	4617 label Biography information for Matt Western

1697066

registered interest
date	19/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Cost of Living: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what fiscal steps his Department is taking to provide financial support for disabled people with the rise in the cost of living.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	19404
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>The government has demonstrated its commitment to supporting the most vulnerable. Over the last two years, the government has provided support to help households with the cost of living totalling £96 billion – an average of £3400 per UK household.</p><p> </p><p>Individuals who incur extra cost due to a long-term health conditions or disability may be eligible for Personal Independence Payment, which can be worth over £8,900 per year. This has been complemented in recent years with two £150 Disability Cost of Living Payments, to help the most vulnerable through the period of high inflation.</p> answering member constituency Hitchin and Harpenden answering member printed Bim Afolami question first answered 26/03/2024 17:12:58 answering member 4639 label Biography information for Bim Afolami
tabling member	4491 label Biography information for Vicky Foxcroft