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1697671
registered interest false more like this
date less than 2024-03-20more like thismore than 2024-03-20
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury remove filter
hansard heading Revenue and Customs: Standards more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what assessment they have made of the quality of customer services provided by His Majesty's Revenue and Customers to taxpayers; and whether they will undertake a review or ask an independent third party to do so. more like this
tabling member printed
Lord Kempsell more like this
uin HL3463 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-27more like thismore than 2024-03-27
answer text <p>The quality of HMRC's customer service is regularly assessed by various bodies, including the Treasury Select Committee, National Audit Office, independent Adjudicator's Office, and Public Accounts Committee. HMRC also has internal customer surveys and key performance metrics to monitor its customer service objectives as outlined in the HMRC Charter.</p><p>HMRC Performance is published on a monthly and quarterly basis on GOV.UK:</p><p><a href="https://www.gov.uk/government/collections/hmrc-monthly-performance-reports" target="_blank">https://www.gov.uk/government/collections/hmrc-monthly-performance-reports</a></p><p> </p><p><a href="https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates" target="_blank">https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates</a></p> more like this
answering member printed Baroness Vere of Norbiton more like this
question first answered
less than 2024-03-27T15:30:08.007Zmore like thismore than 2024-03-27T15:30:08.007Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
4988
label Biography information for Lord Kempsell more like this
1697258
registered interest false more like this
date less than 2024-03-19more like thismore than 2024-03-19
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury remove filter
hansard heading UK Internal Trade: Northern Ireland more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what progress they have made in March in simplifying trade procedures between Great Britain and Northern Ireland, to minimise disruption for businesses. more like this
tabling member printed
Lord Browne of Belmont more like this
uin HL3369 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-27more like thismore than 2024-03-27
answer text <p>The Government is committed to ensuring smooth trade flows within the UK internal market.</p><p>The UK Internal Market Scheme (UKIMS) replaced the previous UK Trader Scheme on 30 September 2023, allowing a much wider range of businesses to move goods into Northern Ireland under the existing ‘not at risk’ arrangements, with over 3,000 new businesses now authorised.</p><p>From 30 September 2024, UKIMS traders will also be able to benefit from the new simplified processes for UK internal market movements which will scrap burdensome supplementary declarations and allow for the use of a simpler dataset based on standard commercial information as opposed to full customs declarations as is required currently.</p><p> </p><p> </p><p>There is also tailored support available for businesses trading between Great Britain and Northern Ireland via the free-to-use Trader Support Service (TSS).</p> more like this
answering member printed Baroness Vere of Norbiton more like this
grouped question UIN HL3371 more like this
question first answered
less than 2024-03-27T15:28:54.697Zmore like thismore than 2024-03-27T15:28:54.697Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
3801
label Biography information for Lord Browne of Belmont more like this
1697259
registered interest false more like this
date less than 2024-03-19more like thismore than 2024-03-19
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury remove filter
hansard heading UK Internal Trade: Northern Ireland more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what steps they are taking to ensure that customs controls do not disproportionately affect small and medium-sized businesses trading between Great Britain and Northern Ireland. more like this
tabling member printed
Lord Browne of Belmont more like this
uin HL3370 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-27more like thismore than 2024-03-27
answer text <p>The Government is committed to ensuring smooth trade flows within the UK internal market.</p><p>The UK Internal Market Scheme (UKIMS) replaced the previous UK Trader Scheme on 30 September 2023. UKIMS allows a much wider range of businesses to move goods into Northern Ireland under the existing ‘not at risk’ arrangements than the previous scheme, with over 3,000 new businesses now authorised.</p><p>Under UKIMS, the turnover threshold below which companies involved in processing can move eligible goods under the scheme quadrupled from the old £500,000 limit up to £2m, benefiting SMEs. From 30 September 2024, UKIMS traders will also be able to benefit from the new simplified processes for UK internal market movements which will scrap burdensome supplementary declarations and allow for the use of a simpler dataset based on standard commercial information as opposed to full customs declarations as is required currently.</p><p>There is tailored support available for all sizes of businesses trading between Great Britain and Northern Ireland, including small and medium-sized businesses, via the free-to-use Trader Support Service (TSS).</p><p> </p><p> </p>
answering member printed Baroness Vere of Norbiton more like this
question first answered
less than 2024-03-27T15:28:07.91Zmore like thisremove minimum value filter
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
3801
label Biography information for Lord Browne of Belmont more like this
1697260
registered interest false more like this
date less than 2024-03-19more like thismore than 2024-03-19
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury remove filter
hansard heading UK Internal Trade: Northern Ireland more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what steps they are taking to ensure a consistent and friction-free supply of goods to Northern Ireland from Great Britain. more like this
tabling member printed
Lord Browne of Belmont more like this
uin HL3371 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-27more like thismore than 2024-03-27
answer text <p>The Government is committed to ensuring smooth trade flows within the UK internal market.</p><p>The UK Internal Market Scheme (UKIMS) replaced the previous UK Trader Scheme on 30 September 2023, allowing a much wider range of businesses to move goods into Northern Ireland under the existing ‘not at risk’ arrangements, with over 3,000 new businesses now authorised.</p><p>From 30 September 2024, UKIMS traders will also be able to benefit from the new simplified processes for UK internal market movements which will scrap burdensome supplementary declarations and allow for the use of a simpler dataset based on standard commercial information as opposed to full customs declarations as is required currently.</p><p> </p><p> </p><p>There is also tailored support available for businesses trading between Great Britain and Northern Ireland via the free-to-use Trader Support Service (TSS).</p> more like this
answering member printed Baroness Vere of Norbiton more like this
grouped question UIN HL3369 more like this
question first answered
less than 2024-03-27T15:28:54.757Zmore like thismore than 2024-03-27T15:28:54.757Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
3801
label Biography information for Lord Browne of Belmont more like this
1697330
registered interest false more like this
date less than 2024-03-19more like thismore than 2024-03-19
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury remove filter
hansard heading Tourism: VAT more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what assessment they have made of the potential (1) costs, and (2) benefits, of reintroducing tax-free shopping for international visitors, including the impact on (a) retail sales, (b) employment levels, and (c) economic recovery. more like this
tabling member printed
Lord Taylor of Warwick more like this
uin HL3428 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-27more like thismore than 2024-03-27
answer text <p>As set out at Spring Budget 2024, the government is considering the findings of the OBR’s review of the original costing of the withdrawal of tax-free shopping, published in the Economic and Fiscal Outlook on 6 March, alongside industry representations and broader data. The government welcomes further submissions in response to the OBR’s findings.</p> more like this
answering member printed Baroness Vere of Norbiton more like this
question first answered
less than 2024-03-27T15:29:26.46Zmore like thismore than 2024-03-27T15:29:26.46Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
1796
label Biography information for Lord Taylor of Warwick more like this