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1140592

registered interest
date	19/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what the (a) longest and (b) average response time was to answer an HMRC helpline; and how many complaints about telephone response times to those helplines have been made in the last six months for which figures are available.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	279394
answer	answer is ministerial correction date of answer 24/07/2019 answer text <p>HMRC measure their telephony performance through average speed to answer and the percentage of customers needing to wait over 10 minutes.</p><p>In 2018-19, for customers who needed to speak to an adviser after going through the automated telephone system, HMRC’s average speed of answer was narrowly outside the five minute target at 5:14 mins. 19.7% of customers waited longer than ten minutes to be connected to an adviser, which is outside HMRC’s 15% target.</p><p>HMRC do not record complaints data broken down to this level of detail so the information requested is not readily available and could be provided only at disproportionate cost.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 24/07/2019 07:14:23 answering member 3991 label Biography information for Jesse Norman
tabling member	1548 label Biography information for Jessica Morden

1140228

registered interest
date	18/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	UK Trade with EU
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many (a) businesses and (b) companies (i) have an Economic Operator Registration and Identification (EORI) number, (ii) require an EORI number but do not have one and (iii) have applied for an EORI number and not received one.
tabling member constituency	Streatham
tabling member printed	Chuka Umunna
uin	279012
answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>Approximately 479,000 traders hold a live Economic Operator Registration and Identification (EORI) number issued by HM Revenue and Customs (HMRC). It is not possible to provide a breakdown of this data.</p><p> </p><p>Data on the number of traders that would need a UK EORI number is not readily available.</p><p> </p><p>HMRC have issued UK EORI numbers to all traders who registered for a number and did not already possess one at the time of their registration.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 23/07/2019 12:24:54 answering member 3991 label Biography information for Jesse Norman
tabling member	4128 label Biography information for Chuka Umunna

1140330

registered interest
date	18/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Public Sector: Redundancy Pay
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many responses his Department received to its consultation on restricting exit payments in the public sector.
tabling member constituency	Nottingham South
tabling member printed	Lilian Greenwood
uin	278975
answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>The consultation received over 580 responses. We are currently analysing these and will produce a government response in due course.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 23/07/2019 07:55:26 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4029 label Biography information for Lilian Greenwood

1139678

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Freeports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the role of free ports in tackling global tax avoidance and evasion.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	278534
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>Free Trade Zones and ports play a clear role in facilitating legitimate international trade, but where there is lax oversight or weak governance they are susceptible to abuse by transnational criminal networks. Under the joint leadership of HMRC and the US Department of Homeland Security, the OECD Countering Illicit Trade Taskforce has made significant progress in developing draft guidance on measures to enhance the transparency of Free Trade Zones, so as to promote clean and fair trade and to make them unattractive to people and organisations looking to conduct tax evasion and commit crime.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 22/07/2019 15:58:56 answering member 3991 label Biography information for Jesse Norman
tabling member	4425 label Biography information for Jo Stevens

1139740

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Small Businesses: Corporation Tax
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps the Government is taking to lower the corporation tax rate for small businesses.
tabling member constituency	Coventry South
tabling member printed	Mr Jim Cunningham
uin	278356
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>Since 2010 the Government has successively reduced the UK Corporation Tax rate to support businesses, both large and small. Now at 19%, the UK Corporation Tax rate is currently the lowest in the G20, and in April 2020 it will be lowered further from 19% to 17%.</p> answering member constituency Newark answering member printed Robert Jenrick question first answered 22/07/2019 16:00:13 answering member 4320 label Biography information for Robert Jenrick
tabling member	308 label Biography information for Mr Jim Cunningham

1139741

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Business: Disclosure of Information
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the potential merits of scrapping quarterly reporting for businesses with a turnover of under £85,000.
tabling member constituency	Coventry South
tabling member printed	Mr Jim Cunningham
uin	278357
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>There have been no changes to the reporting requirements for businesses below the VAT threshold. Making Tax Digital (MTD) applies only to VAT registered businesses above the £85,000 VAT threshold.</p><p> </p><p>The Government has been clear that any move to extend MTD would happen only after it has assurance that the MTD for VAT service is working well, and will therefore not be mandating MTD for any new taxes or businesses in 2020.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 22/07/2019 15:48:20 answering member 3991 label Biography information for Jesse Norman
tabling member	308 label Biography information for Mr Jim Cunningham

1139767

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Business and Consumers: Payments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the effect of two-factor payment authentication on (a) consumers and (b) businesses.
tabling member constituency	Streatham
tabling member printed	Chuka Umunna
uin	278491
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>The implementation of Strong Customer Authentication, which mandates two-factor authentication for some online payments, will introduce more secure payments for individuals and businesses.</p><p> </p><p>This was introduced by the second Payment Services Directive. HM Treasury published an impact assessment on the implementation of this EU directive in 2017.</p><p> </p><p>In an Opinion published on 21 June, the European Banking Authority acknowledged the complexity of payments markets and the practical challenges arising from the changes that are required by Strong Customer Authentication across the EU, which may lead to some actors in the payments chain not being ready by 14 September 2019.</p><p> </p><p>The FCA is therefore working closely with industry to develop a migration plan to implement Strong Customer Authentication in a timely and effective manner.</p><p><strong> </strong></p> answering member constituency Salisbury answering member printed John Glen question first answered 22/07/2019 13:24:49 answering member 4051 label Biography information for John Glen
tabling member	4128 label Biography information for Chuka Umunna

1139824

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	UK Trade with EU
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what estimate he has made of the proportion of companies that need economic operator and registration identification numbers have them.
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	278591
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>Data on the proportion of companies that need Economic Operator Registration and Identification (EORI) numbers is not readily available. Using 2018 trade in goods data, HM Revenue and Customs estimate that around two thirds of the total value of trade undertaken only with the EU was carried out by VAT registered businesses which solely trade with the EU, and which have now registered for an EORI number.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 22/07/2019 15:59:03 answering member 3991 label Biography information for Jesse Norman
tabling member	4657 label Biography information for Anneliese Dodds

1139835

registered interest
date	17/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many full-time equivalent staff, including Revenue and Customs Digital Technology Services Ltd employees, does HMRC have.
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	278592
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>At the end of June 2019, HMRC employed 59,093 people on a full-time equivalent (FTE) basis, including 749 FTE within Revenue and Customs Digital Technology Services.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 22/07/2019 16:03:12 answering member 3991 label Biography information for Jesse Norman
tabling member	4657 label Biography information for Anneliese Dodds

1139195

registered interest
date	16/07/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Roads: Northern Ireland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how much and what proportion of UK Guarantees Scheme guarantees issued to date have been allocated to road projects in Northern Ireland.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	277663
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>To date, no guarantees under the UK Guarantees Scheme have been issued to road projects in Northern Ireland. This information, alongside details of the UK Guarantees scheme, is publicly available here: <a href="https://www.gov.uk/guidance/uk-guarantees-scheme" target="_blank">https://www.gov.uk/guidance/uk-guarantees-scheme</a>. The UK Guarantees Scheme was established in 2012, with a capacity of up to £40 billion, to support private investment in UK infrastructure projects. As the scheme is demand-led, it only operates where needed and guarantees are not allocated by region. So far, the UK Guarantees Scheme has issued £1.8 billion of guarantees, supporting over £4 billion worth of investment.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 22/07/2019 07:52:44 answering member 4097 label Biography information for Elizabeth Truss
tabling member	1409 label Biography information for Mr Gregory Campbell