Linked Data API

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min ddp created	2020-12-15T18:44:21.890Z
answering dept sort name	Treasury
ddp created	2020-12-15T18:46:59.080Z

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1271229

registered interest

date

15/12/2020

answering body

Treasury

answering dept id

answering dept short name

Treasury

answering dept sort name

Treasury

hansard heading

Revenue and Customs: Recruitment

house id

legislature

25259

pref label	House of Commons

question text

To ask the Chancellor of the Exchequer, how many of the approximately 7,000 additional staff that HMRC aimed to recruit by 1 January 2021 to manage post-transition period processes (a) have been recruited, (b) will be based in call centres and (c) will be directly employed by HMRC.

tabling member constituency

Ealing North

tabling member printed

James Murray

uin

130247

answer

is ministerial correction

date of answer

11/01/2021

answer text

HMRC had c.7,000 permanent (directly employed) staff by 1 January to deliver post-transition requirements. HMRC forecast that about 200 telephony advisers would be required to meet customer demand. However, HMRC developed deployment plans to make 300 staff available, who had the capacity to answer about 8,000 calls per day, with the capability to flex more resource if required. HMRC have put in place streamlined routes for customers to support more complex customs arrangements.

answering member constituency

Hereford and South Herefordshire

answering member printed

Jesse Norman

question first answered

11/01/2021 13:37:40

answering member

3991

label	Biography information for Jesse Norman

tabling member

4797

label	Biography information for James Murray