answer text |
<p>The Payment Services Regulations, which came into force in January 2018, regulate
how Continuous Payment Authorities, or CPAs, are established, and the rights and obligations
of payers, payees and payment service providers. In its published guidance on the
regulations, the FCA states that consumers have the absolute right to cancel CPAs
at any time before the end of the business day before a payment is due to be made,
and to obtain an immediate refund from their payment service provider if any future
payments are debited from their account after they have revoked their consent.</p><p>
</p><p>The Chancellor of the Exchequer has not received representations regarding
companies using continuous payment authorities. In the Consumer Green Paper, ‘Modernising
Consumer Markets’ published by the Department for Business, Energy and Industrial
Strategy last year, the Government announced that it had asked the Consumer Protection
Partnership to assess the issues with subscriptions and to recommend any further actions
needed. The Government is considering the advice received and will publish a White
Paper later this year.</p>
|
|