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706806
registered interest false more like this
date less than 2017-03-01more like thismore than 2017-03-01
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport remove filter
hansard heading Taxis: Licensing more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, when the Government plans to bring forward proposals on cross-border hiring and sub-contracting clause in the Deregulation Act 2015. more like this
tabling member constituency Sheffield, Brightside and Hillsborough more like this
tabling member printed
Gill Furniss more like this
uin 66088 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-03-06more like thismore than 2017-03-06
answer text <p>At the request of the Department for Transport, the Law Commission conducted a comprehensive review of private hire vehicle and taxi regulation in England and Wales. The ability to sub-contract private hire work across licensing authority boundaries was a recommendation of the Law Commission. Section 11 of the Deregulation Act 2015 enabled this and has allowed private hire operators to work more flexibly to meet the needs of their passengers.</p><p> </p><p>The Government is currently considering the remaining recommendations in the report, against the background of a rapidly changing industry. We will formally respond to the Law Commission and announce our intentions once that scrutiny is completed.</p><p> </p> more like this
answering member constituency Harrogate and Knaresborough more like this
answering member printed Andrew Jones more like this
question first answered
less than 2017-03-06T15:14:50.497Zmore like thismore than 2017-03-06T15:14:50.497Z
answering member
3996
label Biography information for Andrew Jones more like this
tabling member
4571
label Biography information for Gill Furniss more like this
706813
registered interest false more like this
date less than 2017-03-01more like thismore than 2017-03-01
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport remove filter
hansard heading Railways: Compensation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what steps the Government is taking to tackle non-compliance of train companies related to the provision to passengers of information relating to their rights required under the Consumer Rights Act 2015. more like this
tabling member constituency Colchester more like this
tabling member printed
Will Quince more like this
uin 66100 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-03-06more like thismore than 2017-03-06
answer text <p>It is the responsibility of train operators to ensure they are compliant with their legal obligations and, as service providers, that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ own compensation schemes provide the main means of redress for passengers.</p><p> </p><p>My Department has worked with the Office of Rail and Road (ORR), industry and consumer groups to identify actions to improve passenger awareness of their rights to claim compensation, including all options open to them. The ORR has also been working with the Rail Delivery Group and individual train operators over the last year to raise their awareness of the Consumer Rights Act 2015 (CRA) and their obligations under it.</p><p> </p><p>The ORR is currently reviewing train operators’ compliance with the rules around how refunds must be paid under the CRA.</p> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2017-03-06T15:53:58.837Zmore like thismore than 2017-03-06T15:53:58.837Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4423
label Biography information for Will Quince more like this
706827
registered interest false more like this
date less than 2017-03-01more like thismore than 2017-03-01
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport remove filter
hansard heading Abellio Greater Anglia more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, how much compensation has been paid to passengers under the Consumer Rights Act 2015 by Abellio Greater Anglia in each year for which compensation has been paid. more like this
tabling member constituency Colchester more like this
tabling member printed
Will Quince more like this
uin 66103 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-03-06more like thismore than 2017-03-06
answer text <p>The Government is not required to collect information on compensation paid by train operators to their customers under the Consumer Rights Act 2015, which came into force for all transport providers on 1 October 2016, and does not hold this information.</p><p> </p><p>It is the responsibility of train operators to ensure that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ existing compensation schemes provide the main means of redress for passengers.</p><p> </p> more like this
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2017-03-06T15:57:08.807Zmore like thismore than 2017-03-06T15:57:08.807Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
4423
label Biography information for Will Quince more like this