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1692444
registered interest false more like this
date remove filter
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice remove filter
hansard heading Probate more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what steps his Department is taking to reduce waiting times for the granting of probate. more like this
tabling member constituency Gower more like this
tabling member printed
Tonia Antoniazzi more like this
uin 16213 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-07more like thismore than 2024-03-07
answer text <p>HMCTS is focused on increasing outputs to reduce overall timeliness on all types of applications, and the average mean length of time taken for a grant of probate, from submission, is 12.6 weeks in the last 12 months (October 2022 to September 2023) and following receipt of the documents required, is 10.8 weeks. The probate service received record levels of applications during 2022 and this has continued to grow, with higher levels of receipts during January to September 2023 compared to the same period in 2022.</p><p> </p><p>HMCTS has increased staffing levels, streamlined internal processes and continued to invest in further improving the digital service.</p><p> </p><p>As a result, the number of grants issued for recent months has been at record levels, with around 16,000 more grants issued than applications received during the last four months (September to December 2023), using more recent management information published by HMCTS (which does not go through the same level of quality assurance and analysis as the Family Court Statistics Quarterly).</p><p>Average waiting times for probate grants are routinely published on GOV.UK via Family Court Statistics Quarterly, and currently cover the period up to September 2023: <a href="https://www.gov.uk/government/collections/family-court-statistics-quarterly" target="_blank">https://www.gov.uk/government/collections/family-court-statistics-quarterly</a>.</p>
answering member constituency Finchley and Golders Green more like this
answering member printed Mike Freer more like this
grouped question UIN 16212 more like this
question first answered
less than 2024-03-07T14:20:58.907Zmore like thisremove minimum value filter
answering member
4004
label Biography information for Mike Freer more like this
tabling member
4623
label Biography information for Tonia Antoniazzi more like this
1692446
registered interest false more like this
date remove filter
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice remove filter
hansard heading HM Courts and Tribunals Service: Complaints more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what the (a) average and (b) target response time is from submitting an online complaint to HM Courts and Tribunal Service. more like this
tabling member constituency Gower more like this
tabling member printed
Tonia Antoniazzi more like this
uin 16215 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-07more like thismore than 2024-03-07
answer text <p>In the period July 2023 – December 2023 the average response time for complaints submitted online was 20.3 working days.</p><p>HM Courts and Tribunal Service (HMCTS) acknowledges the complaint on receipt and our aim is to respond within 10 working days.</p><p>All parts of the organisation have processes in place to flag and monitor the progress of complaint responses, but timeliness can sometimes be impacted by the level of enquiry or investigation required to enable substantive response, or by the need for administrative teams to focus temporarily on higher service delivery priorities e.g. order production.</p><p>Where staff capacity or capability is identified as a primary cause of delay, steps will always be taken to address, whether targeted training or recruitment to bring staffing up to funded headcount.</p><p>HMCTS has established a dedicated project to focus on the causes of dissatisfaction/complaints, to identify root cause and improve user experience and therefore reduce the number of, and time taken to respond to complaints.</p>
answering member constituency Finchley and Golders Green more like this
answering member printed Mike Freer more like this
question first answered
less than 2024-03-07T14:22:37.79Zmore like thismore than 2024-03-07T14:22:37.79Z
answering member
4004
label Biography information for Mike Freer more like this
tabling member
4623
label Biography information for Tonia Antoniazzi more like this
1692610
registered interest false more like this
date remove filter
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice remove filter
hansard heading Prisoners' Release: Employment and Housing more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what steps they are taking to ensure that support provided to prison leavers to secure available housing and potential job opportunities is coordinated. more like this
tabling member printed
Baroness Redfern more like this
uin HL2851 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-11more like thismore than 2024-03-11
answer text <p>Effective resettlement of prison leavers is a core part of our efforts to reduce re-offending. This includes making sure someone has a home and access to employment.</p><p>Community Probation Practitioners coordinate the overall rehabilitation of an offender, supported by Pre-Release Teams who provide immediate resettlement and pre-release support for all people in prison, including for accommodation and employment. This coordination continues once the individual has left prison for the duration of their license period.</p><p>In prisons, we have rolled out Employment Hubs where Prison Employment Leads work alongside DWP Prison Work Coaches to provide a joined-up approach to preparing for employment. Accommodation support and assistance includes completion of accommodation and housing benefit applications, and support and guidance to ensure continuation of an existing tenancy.</p><p>To further improve coordination and the overall offering we are introducing Resettlement Passports, which will bring together key information and services that an individual needs in one place to resettle into the community, such as bank accounts, CV’s and identity documents to prove the right to work and rent.</p><p>The proportion of prison leavers who were employed six months after release has more than doubled in the two years to March 2023, from 14% to over 30%, and the proportion of prison leavers who were homeless or rough sleeping upon release decreased from 16% to 11%, between 2019-20 and 2022-23.</p>
answering member printed Lord Bellamy more like this
question first answered
less than 2024-03-11T15:54:27.87Zmore like thismore than 2024-03-11T15:54:27.87Z
answering member
4941
label Biography information for Lord Bellamy more like this
tabling member
4551
label Biography information for Baroness Redfern more like this