answer text |
<p>The Social Housing Green Paper published in August 2018 sets out proposals for
a new, fairer deal for tenants to ensure that homes are safe and decent, that residents
are treated with dignity and respect and that we have the social housing we need for
the future.</p><p>Alongside the Green Paper, the government launched an in-depth review
of the regulation of social housing to ensure it remains fit for purpose, reflects
changes in the social housing sector and drives a focus on delivering a good service
for tenants. We will publish the results of the Green Paper and review of regulation
in due course.</p><p>The government believes that service charges should be transparent,
communicated effectively and there should be a clear route to challenge or redress
for tenants and leaseholders if things go wrong. Lord Best’s <em>Regulation of Property
Agents </em>working group, which reported on 18 July, considered how fees such as
service charges should be presented to consumers, and whether some fees should be
limited. We are considering their recommendations carefully and will announce next
steps in due course.</p>
|
|