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<p>Fully functioning and tested Aspen cards have been distributed to all service users.
The vast majority have activated it and have been using it successfully since the
service went live on Monday 24th May 2021.</p><p>Where replacement cards have been
requested, they are being actioned swiftly and are being dispatched to service users
accordingly.</p><p>Those experiencing issues with their Aspen card were, and still
are, entitled to Emergency Cash Payments (ECPs) if in need. Due to this, all support-entitled
asylum seekers were able to receive their benefits, either through an Aspen card or
cash payments.</p><p>The vast majority of service users have now received and activated
their new Aspen card since the service went live on Monday 24th May 2021. These cards
are working and being used successfully to make purchases or withdraw funds (dependent
on asylum seeker support type).</p>
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