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<p>The Home Office is working with the City of London Police to replace and upgrade
Action Fraud, with the new service expected to be fully operational by 2024. Improvements
to the existing system are being made on an ongoing basis as part of the upgrade.</p><p>We
have already improved the victim experience by enhancing the technology and increasing
the staff numbers in the call centre. We will launch a new Action Fraud website in
2023. The National Economic Crime Victim Care Unit, which is being rolled out nationally,
provides specialist support to fraud and cybercrime victims.</p><p>As part of the
Police Uplift Programme, 725 posts have been dedicated to tackling Serious Organised
Crime including fraud. Police and Crime Commissioners and Chief Constables will decide
how to allocate further resource they receive through the Programme within their forces.
Separately, over the next three years the Home Office is spending some of the £400
million secured to fight Economic Crime in the last Spending Review, to provide additional
specialist fraud officers into the City of London Police, Regional Organised Crime
Units and the National Crime Agency.</p>
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