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<p>To ensure Single Living Accommodation is adequately maintained this winter, the
Department has introduced enhanced planned maintenance for heating and hot water systems
with "plug-in" functionality for temporary boilers and generators to improve
resilience, reliability, and availability across a significant number of Single Living
Accommodation. Furthermore, fault, defect and maintenance management information for
heating, hot water, damp and mould is being enhanced, enabling pro-active interventions
that will reduce the probability of failure and improve the reliability of installations.</p><p>All
Single Living Accommodation service contracts are recognised to be performing to the
required Key Performance Indicator standards.</p><p> </p><p>A Written Ministerial
Statement (WMS) to communicate the action that has been taken to prepare for Service
Family Accommodation over the winter period was laid in the House on 13 November 2023.
A link to the WMS can be found below:</p><p><a href="https://questions-statements.parliament.uk/written-statements/detail/2023-11-13/hcws28"
target="_blank">https://questions-statements.parliament.uk/written-statements/detail/2023-11-13/hcws28</a></p><p>
</p><p>The WMS includes planned works to address issues such as damp and mould that
have greater impact in winter; and measures to improve performance delivering responsive
repairs resulting from, or occurring during, inclement weather.</p>
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