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<p>Each claim is different. Many are complex. It is inevitable that processing these
can take a considerable time, for example while evidence is gathered from third party
organisations and individuals.<br><br>In the case of the War Pension Scheme, there
are no time limits for claiming, and claims for injuries dating back to World War
Two are still being received. Assessing these claims involves locating 70 year old
paper records, both Service and medical, and often requires a person to be medically
examined so that a decision can be made based on up-to-date evidence. We attach much
importance to dealing with all such claims as quickly as possible. Improvements have
already been implemented and work is ongoing to further speed up the claims processing
times.</p>
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