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89985

registered interest
date	01/09/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many employees HM Revenue and Customs had in each of the last five years.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	207623
answer	answer is ministerial correction date of answer 08/09/2014 answer text <p>The Office of National Statistics publishes staffing figures in the Annual Civil Service Survey reports. These can be found at <a href="http://www.ons.gov.uk/ons/rel/pse/civil-service-statistics" target="_blank">http://www.ons.gov.uk/ons/rel/pse/civil-service-statistics</a></p><p> </p><p> </p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 08/09/2014 15:04:26 answering member 1529 label Biography information for Mr David Gauke
tabling member	3912 label Biography information for Richard Fuller

61986

registered interest
date	16/06/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Insolvency
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many times HM Revenue and Customs has met with (a) the Ministry of Justice and (b) the Insolvency Service to discuss the Legal Aid, Sentencing and Punishment of Offenders Act 2012 reforms to insolvency litigation on creditors since 2012.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200898
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p>HM Revenue and Customs regularly meet with other departments as a matter of course.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 23/06/2014 15:37:07 answering member 1529 label Biography information for Mr David Gauke
tabling member	3912 label Biography information for Richard Fuller

61987

registered interest
date	16/06/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many complaints have been made about HM Revenue and Customs in each of the last five years; and how many such complaints related to mistakes in calculated tax liability.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200897
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p><strong>The table below shows the number of complaints received by HM Revenue and Customs (excluding the VOA) for each of the years 2009/10 – 2013/14. The figure for 2013/14 will be published in the HMRC Annual Report later this month. </strong></p><p> </p><table><tbody><tr><td><p><strong>Year </strong></p></td><td><p><strong>Number of complaints </strong></p></td></tr><tr><td><p><strong>2009/10</strong></p></td><td><p><strong>71406</strong></p></td></tr><tr><td><p><strong>2010/11</strong></p></td><td><p><strong>76721</strong></p></td></tr><tr><td><p><strong>2011/12</strong></p></td><td><p><strong>74831</strong></p></td></tr><tr><td><p><strong>2012/13</strong></p></td><td><p><strong>67956</strong></p></td></tr><tr><td><p><strong>2013/14</strong></p></td><td><p><strong>64729</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p><strong>HMRC's complaints database does not currently distinguish between complaints about mistakes in calculated tax liability from mistakes in other functions. HMRC is developing a robust process for learning from customer's complaints which aims to reduce or eliminate mistakes made. </strong></p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 23/06/2014 15:04:40 answering member 1529 label Biography information for Mr David Gauke
tabling member	3912 label Biography information for Richard Fuller