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<p /> <p>Where a claimant does not have internet access at home, DWP staff may be
able to support claimants to find local internet access. Claimants contacting our
agents, either via the telephony channel or face to face, will be provided with up
to date information on where they can find external organisations that provide free
public internet access.</p><p> </p><p>There are also public internet access devices
available across the Jobcentre network for those claimants who are unable to find
an alternative source of access. Staff will assist claimants in using these devices
where necessary.</p>
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