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1109445

registered interest
date	03/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason the child maintenance service uses a person's gross income and not take home pay when making maintenance calculations.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	240588
answer	answer is ministerial correction date of answer 08/04/2019 answer text <p>When the Child Maintenance Service makes a calculation it is based initially on gross income information received directly from HM Revenue and Customs. Taking information directly from HMRC allows us to capture a wide range of income types received by paying parents. Basing the assessment on gross income data has enabled the Child Maintenance Service to significantly speed up the set-up of new cases which can be key to securing regular payments.</p> answering member constituency Colchester answering member printed Will Quince question first answered 08/04/2019 12:55:59 answering member 4423 label Biography information for Will Quince
tabling member	4440 label Biography information for Marion Fellows

1108750

registered interest
date	01/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many (a) points of dissatisfaction and (b) complaints have been logged with the Child Maintenance Service in each year for which information is available.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	239268
answer	answer is ministerial correction date of answer 04/04/2019 answer text <p><strong> </strong></p><p>In terms of volumes of dissatisfactions, the table below refers. This includes all Dissatisfaction actions that have been opened, regardless of the outcome.</p><p><strong> </strong></p><p> </p><table><tbody><tr><td><p>-</p></td><td><p><strong>2015</strong></p></td><td><p><strong>2016</strong></p></td><td><p><strong>2017</strong></p></td><td><p><strong>2018</strong></p></td></tr><tr><td><p><strong>Total Dissatisfactions</strong></p></td><td><p><strong>4,988</strong></p></td><td><p><strong>8,038</strong></p></td><td><p><strong>13,574</strong></p></td><td><p><strong>24,255</strong></p></td></tr><tr><td><p><strong>Caseload at year end</strong></p></td><td><p><strong>180,100</strong></p></td><td><p><strong>291,000</strong></p></td><td><p><strong>391,800</strong></p></td><td><p><strong>463,300</strong></p></td></tr><tr><td><p><strong>% of Caseload</strong></p></td><td><p><strong>2.8%</strong></p></td><td><p><strong>2.8%</strong></p></td><td><p><strong>3.5%</strong></p></td><td><p><strong>5.2%</strong></p></td></tr></tbody></table><p> </p><p>The latest statistics on complaints received by the Child Maintenance Service are published in Table 17 of the Child Maintenance Service statistics, which highlights the number of complaints received by the Child Maintenance Service each quarter. It is available online at:</p><p> </p><p><a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme" target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme</a>.”</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/04/2019 11:24:16 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1108751

registered interest
date	01/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many members of staff (a) were employed in each year for which information is available and (b) are employed by the Child Maintenance Service to deal with complaints; and whether that Service has plans to employ more such staff.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	239269
answer	answer is ministerial correction date of answer 04/04/2019 answer text <table><tbody><tr><td><p> </p></td><td><p>CMG Headcount/FTE (a)</p></td><td><p>Complaints Headcount/FTE (b)</p></td></tr><tr><td><p>February 2019</p></td><td><p>7056</p></td><td><p>135</p></td></tr><tr><td><p>March 2018</p></td><td><p>6963</p></td><td><p>184</p></td></tr><tr><td><p>March 2017</p></td><td><p>8066</p></td><td><p>153</p></td></tr><tr><td><p>March 2016</p></td><td><p>8558.2</p></td><td><p>94.5</p></td></tr><tr><td><p>March 2015</p></td><td><p>8442.8</p></td><td><p>111.1</p></td></tr><tr><td><p>March 2014</p></td><td><p>8098.9</p></td><td><p>127.16</p></td></tr><tr><td><p>March 2013</p></td><td><p>6961.8</p></td><td><p>142.5</p></td></tr><tr><td><p>March 2012</p></td><td><p>7528.8</p></td><td><p>175.7</p></td></tr><tr><td><p>March 2011</p></td><td><p>7635.1</p></td><td><p>203.8</p></td></tr></tbody></table><p> </p><p> </p><p><strong> </strong></p><p>The numbers in column (a) reflects the total number of people or headcount in Child Maintenance Group.</p><p> </p><p>The numbers in column (b) are the resource supporting complaints for CMS and CSA. We are unable to provide a CMS only breakdown as the team deal with both CMS and CSA complaints. Resourcing in Complaints team is reviewed regularly, with the most recent review completed in April 2018. However, I can confirm that there are no plans in place at present to increase staffing in that area.</p><p> </p><p>Prior to 2017 this was counted as total resource required, however from 2017 this was recorded as headcount i.e. people. Hence from 2017 the number increases as it began counting number of individuals.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/04/2019 14:48:59 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1108755

registered interest
date	01/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether a claimant of personal independence payment that received a health assessment report audited by her Department is entitled to the (a) original and (b) audited report.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	239270
answer	answer is ministerial correction date of answer 04/04/2019 answer text <p>If a claimant requests a copy of their assessment report they are entitled to receive it. Where an assessment report has been reviewed or reworked by DWP the claimant will receive copies of both the original and audited versions. Please note, the audited version of an assessment report is different to the Auditors Report produced by the Department about the Assessment Provider. Claimants are not entitled to see Auditors Reports.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/04/2019 13:29:37 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1083674

registered interest
date	07/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Independent Case Examiner
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 January 2019 to Question 210057, for each available year, what the (a) mean and (b) median waiting time is for complaints (i) which are not resolved within eight weeks of being accepted, (ii) which are not settled within 15 weeks of the investigation commencing and (iii) where an ICE report is not issued within 20 weeks of the investigation commencing.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	229798
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>Whilst high level clearance target performance data is routinely included in the Independent Case Examiner’s Annual Report, the Office only retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the tables below.</p><p> </p><p><strong>Resolution</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td><td><p>Median - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr></tbody></table><p> </p><p><strong>Settlement</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td><td><p>Median - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>23 weeks</p></td><td><p>21 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>23 weeks</p></td><td><p>22 weeks</p></td></tr></tbody></table><p> </p><p><strong>ICE Report</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td><td><p>Median - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>30 weeks</p></td><td><p>28 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>27 weeks</p></td><td><p>26 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:58:27 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1083675

registered interest
date	07/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Independent Case Examiner
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 February 2019 to Question 217031 on Independent Case Examiner, what the (a) mean and (b) median waiting time is for complainants who are not informed within four weeks of whether their complaint has been accepted for investigation in each of the last three years.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	229799
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Independent Case Examiner’s Office can only accept a complaint for investigation once it has (a) established that the complainant has exhausted the relevant business complaints process, and (b) reached agreement with the complainant regarding the scope of any investigation. The Office retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the table below.</p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td><td><p>Median – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>8 weeks</p></td></tr><tr><td><p>2018/19 (Year to date – April to February)</p></td><td><p>15 weeks</p></td><td><p>11 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:44:46 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1081728

registered interest
date	04/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Bereavement Support Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department does not pay bereavement support to widows and widowers where tacit consent to marriage with their former partner was not given but where the material circumstances of their relationship were the same as those of a married couple.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	228066
answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>Marriage and civil partnerships are legal contracts that are associated with certain rights, including inheritance, recognition in the tax system and entitlement to certain benefits.</p><p> </p><p>A key principle of the National Insurance system is that all rights to benefits derived from another person’s contributions, such as bereavement benefits, are based on the concept of legal marriage or civil partnership.</p><p> </p><p>Under Scottish law, in certain circumstances, a person can be classed as married by cohabitation with habit and repute. Marriage by habit and repute was abolished for new relationships in 2006 by the Family Law (Scotland) Act. Marriages deemed to have been constituted prior to the 4 May 2006 are still recognised as such for benefit purposes.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 07/03/2019 10:38:56 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1077704

registered interest
date	26/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, to what extent auditors of health assessment reports on claimants of personal independence payment are independent from her Department.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	226157
answer	answer is ministerial correction date of answer 04/03/2019 answer text <p>Auditors of health assessment reports on claimants of Personal Independence Payment are not independent of DWP; they are independent of the Assessment Providers.</p><p> </p><p>The DWP independent audit function, which was rolled out across the contracts in 2016, is used to judge how the providers are performing against set quality targets to ensure that the advice provided to the Department’s decision makers is of suitable quality, fully explained and justified.</p><p> </p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 04/03/2019 16:51:45 answering member 4071 label Biography information for Sarah Newton
tabling member	4440 label Biography information for Marion Fellows

1063923

registered interest
date	19/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect of requiring the owners of limited companies to provide company financial accounts when applying for universal credit on the ability of those people to complete their applications in a timely manner.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	223063
answer	answer is ministerial correction date of answer 25/02/2019 answer text <p>I refer the Hon. Member to my answer to the response to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2019-02-15/222037/" target="_blank">222037</a> answered on the 20 February 2019.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 25/02/2019 16:11:39 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows

1062114

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department requires owners of limited companies to provide company financial accounts when applying for universal credit; and if she will review that policy.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	222036
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The Department does not require owners of limited companies to provide company financial accounts when applying for Universal Credit. Self-employed earnings are reported on a simplified 'cash accounting' basis, which asks for the total income from receipts into the business and details of payments out of the business under defined categories during the assessment period. The requirements were designed to be as simple as possible in order for self-employed claimants to easily report their earnings.</p><p> </p><p>The Department has therefore not made an assessment.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 222037 question first answered 20/02/2019 17:36:18 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows