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1056842
registered interest false more like this
date less than 2019-02-07more like thismore than 2019-02-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what proportion of full service universal credit claimants have had their claims stopped each month due to a zero award. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 218334 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-13more like thismore than 2019-02-13
answer text <p>Below are the number/proportion of Universal Credit Full Service claims by the month of closure:</p><p> </p><table><tbody><tr><td><p>Closure Month</p></td><td><p>Number of claims closed due to zero award</p></td><td><p>As percentage of monthly caseload</p></td></tr><tr><td><p>September 2018</p></td><td><p>9,300</p></td><td><p>1.0%</p></td></tr><tr><td><p>October 2018</p></td><td><p>11,800</p></td><td><p>1.1%</p></td></tr></tbody></table><p> </p><p>Notes:</p><p> </p><p>Claim closed count rounded to the nearest 100 and the percentages to nearest 0.1%</p><p>Where the claimant had not confirmed their address prior to the case being closed, it has not been possible to exclude a small number of UC cases from Northern Ireland.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN 218335 more like this
question first answered
less than 2019-02-13T16:26:07.19Zmore like thismore than 2019-02-13T16:26:07.19Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
101516
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
1056843
registered interest false more like this
date less than 2019-02-07more like thismore than 2019-02-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many full service universal credit claimants have had their claims stopped each month due to a zero award. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 218335 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-13more like thismore than 2019-02-13
answer text <p>Below are the number/proportion of Universal Credit Full Service claims by the month of closure:</p><p> </p><table><tbody><tr><td><p>Closure Month</p></td><td><p>Number of claims closed due to zero award</p></td><td><p>As percentage of monthly caseload</p></td></tr><tr><td><p>September 2018</p></td><td><p>9,300</p></td><td><p>1.0%</p></td></tr><tr><td><p>October 2018</p></td><td><p>11,800</p></td><td><p>1.1%</p></td></tr></tbody></table><p> </p><p>Notes:</p><p> </p><p>Claim closed count rounded to the nearest 100 and the percentages to nearest 0.1%</p><p>Where the claimant had not confirmed their address prior to the case being closed, it has not been possible to exclude a small number of UC cases from Northern Ireland.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN 218334 more like this
question first answered
less than 2019-02-13T16:26:07.25Zmore like thismore than 2019-02-13T16:26:07.25Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
101517
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
1056844
registered interest false more like this
date less than 2019-02-07more like thismore than 2019-02-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of full service universal credit claimants who have had their claims stopped re-apply the following month, in the latest period for which figures are available. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 218336 more like this
answer
answer
is ministerial correction false more like this
date of answer remove maximum value filtermore like thismore than 2019-02-28
answer text <p>The table below shows the number Universal Credit reclaims in the month following a claim closure. It includes claims that are closed at any stage of the claim and includes those that fall within the re-claim process. This is where claimants who meet certain conditions and return to Universal Credit within 6 months of their previous award ending, can make a claim under an easier reclaim process.</p><p> </p><p>The majority of the reclaims in August 2018, had their initial claim closed because of a split in a couple claim (28%); the claimant making an additional claim linked by National Insurance Number resulting in the original claim being closed (26%); and because the Claimant did not accept their Claimant Commitment (22%).</p><p> </p><table><tbody><tr><td><p>Closure month</p></td><td><p>Claimants re-applying within 30 days</p></td><td><p>Proportion of closed claims</p></td></tr><tr><td><p>July-2018</p></td><td><p>16,400</p></td><td><p>21%</p></td></tr><tr><td><p>August-2018</p></td><td><p>19,000</p></td><td><p>21%</p></td></tr></tbody></table><ul><li>Figures have been rounded to nearest 100 and 1%.</li></ul>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-02-28T16:48:03.727Zmore like thismore than 2019-02-28T16:48:03.727Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
101518
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
1056845
registered interest false more like this
date less than 2019-02-07more like thismore than 2019-02-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, for what reasons her Department's policy changed from live service universal credit to full service universal credit to end a claim after one month of zero award. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 218337 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-13more like thismore than 2019-02-13
answer text <p>In both Live Service and Full Service, if a Universal Credit award is reduced to zero, for example as a result of increased earnings, then the Universal Credit award will end.</p><p> </p><p>However, on Live Service if a claimant’s Universal Credit ended because earnings had reduced their award to zero and they subsequently had a change of circumstances that meant Universal Credit would become payable e.g. their earnings dropped, they would return to the same assessment period without having to make a new claim. This is as long as they made contact within 6 months of their previous award ending.</p><p> </p><p>On Full Service, if a claimant’s Universal Credit award ended and they met certain conditions, they will also return to the same assessment period, however, they will need to make a new Universal Credit claim within 6 months of their previous award ending. This new claim is quicker and easier than the one they originally made, as they will only have to tell the department about any changes of circumstances which they have experienced since their previous award ended.</p><p> </p><p>Claimants who become unemployed in a Full Service area also have to make a new claim within 7 days of their job ending (or have a good reason for not doing so) in order for them to be paid for the whole of the assessment period to which they return. If they do not, they will only receive a payment from the point they made their Universal Credit claim until the end of that assessment period.</p><p> </p><p>The changes between Live and Full Service were made for a variety of reasons including:</p><p> </p><ul><li>to simplify the process and allow the vast majority of claimants who have short term breaks in entitlement to Universal Credit to return to the same assessment period rather than just those whose Universal Credit had ended because they had entered work;</li><li>to reduce the possibility of overpayments being made; and</li><li>to ensure claimants re-engage with conditionality as quickly as possible after their job has ended.</li></ul><p>An equality analysis was produced for this change.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN 218338 more like this
question first answered
less than 2019-02-13T16:40:51.193Zmore like thismore than 2019-02-13T16:40:51.193Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
101519
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
1056846
registered interest false more like this
date less than 2019-02-07more like thismore than 2019-02-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether her Department has conducted an impact assessment on the change in policy from live service universal credit to full service universal credit on the automatic ending of claims after a zero award. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 218338 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-13more like thismore than 2019-02-13
answer text <p>In both Live Service and Full Service, if a Universal Credit award is reduced to zero, for example as a result of increased earnings, then the Universal Credit award will end.</p><p> </p><p>However, on Live Service if a claimant’s Universal Credit ended because earnings had reduced their award to zero and they subsequently had a change of circumstances that meant Universal Credit would become payable e.g. their earnings dropped, they would return to the same assessment period without having to make a new claim. This is as long as they made contact within 6 months of their previous award ending.</p><p> </p><p>On Full Service, if a claimant’s Universal Credit award ended and they met certain conditions, they will also return to the same assessment period, however, they will need to make a new Universal Credit claim within 6 months of their previous award ending. This new claim is quicker and easier than the one they originally made, as they will only have to tell the department about any changes of circumstances which they have experienced since their previous award ended.</p><p> </p><p>Claimants who become unemployed in a Full Service area also have to make a new claim within 7 days of their job ending (or have a good reason for not doing so) in order for them to be paid for the whole of the assessment period to which they return. If they do not, they will only receive a payment from the point they made their Universal Credit claim until the end of that assessment period.</p><p> </p><p>The changes between Live and Full Service were made for a variety of reasons including:</p><p> </p><ul><li>to simplify the process and allow the vast majority of claimants who have short term breaks in entitlement to Universal Credit to return to the same assessment period rather than just those whose Universal Credit had ended because they had entered work;</li><li>to reduce the possibility of overpayments being made; and</li><li>to ensure claimants re-engage with conditionality as quickly as possible after their job has ended.</li></ul><p>An equality analysis was produced for this change.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN 218337 more like this
question first answered
less than 2019-02-13T16:40:51.24Zmore like thismore than 2019-02-13T16:40:51.24Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
101520
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
776087
registered interest false more like this
date less than 2017-10-23more like thismore than 2017-10-23
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Department for Work and Pensions: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what financial support he plans to make available for customers who have already incurred significant telephone charges through contacting his Department about their benefit claims. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 108968 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-10-26more like thismore than 2017-10-26
answer text <p>The administrative process of identifying and compensating call charges retrospectively would present an unacceptable cost to the tax payer.</p><p><strong> </strong></p> more like this
answering member constituency Gosport more like this
answering member printed Caroline Dinenage more like this
question first answered
less than 2017-10-26T10:43:09.303Zmore like thismore than 2017-10-26T10:43:09.303Z
answering member
4008
label Biography information for Dame Caroline Dinenage more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
677624
registered interest false more like this
date less than 2017-01-23more like thismore than 2017-01-23
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Glasgow more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the criteria are for the equality analysis being carried out on the use of Anniesland Jobcentre. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 61107 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-26more like thismore than 2017-01-26
answer text <p>The criteria for equality analysis requires us to pay due regard to the requirements of the Equality Act 2010 and enables us to consider equality as part of our decision making processes. We are legally required to consider the equality impacts of policies and processes on people who share protected characteristics and provide evidence that this has been taken into account. This helps us comply with our Public Sector Equality Duty as part of the Equality Act 2010, which covers the protected characteristics of:</p><p> </p><ul><li>Age</li><li>Disability</li><li>Gender reassignment</li><li>Pregnancy and maternity</li><li>Race</li><li>Religion or belief</li><li>Sex</li><li>Sexual orientation</li><li>Marriage and civil partnership - in respect of eliminating unlawful discrimination only.</li></ul><p>We will be undertaking an equality analysis as part of the detailed planning for service reconfiguration. This will include feedback from public consultation in those locations where this applies.</p>
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-01-26T15:28:13.687Zmore like thismore than 2017-01-26T15:28:13.687Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
674370
registered interest false more like this
date less than 2017-01-17more like thismore than 2017-01-17
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Glasgow more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many people use the Anniesland Jobcentre. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 60330 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-20more like thismore than 2017-01-20
answer text <p>The information requested is not available. However, in the month of December 2016 there were 970 people claiming Jobseeker’s Allowance and Universal Credit. This does not include people claiming Employment and Support Allowance and Incapacity Benefits as the extent to which these claimants are required to attend the Jobcentre will vary, depending upon the specific requirements of the benefit they receive.</p> more like this
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-01-20T15:11:44.41Zmore like thismore than 2017-01-20T15:11:44.41Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
674371
registered interest false more like this
date less than 2017-01-17more like thismore than 2017-01-17
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Glasgow more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many people with disabilities use the Anniesland Jobcentre. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 60331 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-23more like thismore than 2017-01-23
answer text <p>The information requested is not available. However, there were 54 new claims made to Employment and Support Allowance at Anniesland Jobcentre in December 2016.</p><p> </p><p>It is worth noting that the extent to which people claiming Employment and Support Allowance and Incapacity Benefits are required to attend the Jobcentre will vary depending upon the specific requirements of the benefit they receive.</p><p><strong></strong></p> more like this
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-01-23T14:15:33.703Zmore like thismore than 2017-01-23T14:15:33.703Z
answering member
3969
label Biography information for Damian Hinds more like this
previous answer version
31245
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter
674372
registered interest false more like this
date less than 2017-01-17more like thismore than 2017-01-17
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Glasgow more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many people using the Anniesland Jobcentre have been informed in writing of the potential closure of that jobcentre. more like this
tabling member constituency Glasgow North West more like this
tabling member printed
Carol Monaghan more like this
uin 60329 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-20more like thismore than 2017-01-20
answer text <p>It is important to remember that the announcements in Glasgow are just proposals at this stage and not final decisions. Posters are prominently displayed at Anniesland Jobcentre and customers are being made aware when attending the office.</p><p> </p><p>Jobcentre staff will offer advice to customers on the options available in terms of alternative offices, should it be necessary to do so and after a decision has been made.</p> more like this
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-01-20T15:11:28.443Zmore like thismore than 2017-01-20T15:11:28.443Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
4443
label Biography information for Carol Monaghan remove filter