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808820

registered interest
date	18/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether some universal credit claimants are being required to attend in-person appointments to reset their universal credit login details; and if he will ensure that all universal credit claimants are able to amend their account details using online portals.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	119929
answer	answer is ministerial correction date of answer 21/12/2017 answer text <p>Currently, Universal Credit requires claimants to attend the Jobcentre for a face to face interview to reset their Universal Credit login in details. We plan to automate this process in the very near future.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 21/12/2017 15:14:08 answering member 3969 label Biography information for Damian Hinds
tabling member	4672 label Biography information for Ged Killen

806648

registered interest
date	14/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average waiting time was for claimants of universal credit from (a) the opening of a universal credit account and (b) an interview at a job centre to the first payment of universal credit.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	119724
answer	answer is ministerial correction date of answer 20/12/2017 answer text <p>The information is not available in the format requested. However, we do have data for the declaration date to payment date.</p><p> </p><p>Data published on 2 October 2017 shows that, 81% of new Universal Credit households received their first payment in full and on time. Across the whole of Universal Credit 92% of all households received full payment on time. The published data can be found here. <a href="https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017" target="_blank">https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017</a></p><p> </p><p>The policy intention is that claimants receive the first payment 5 weeks after their date of entitlement (6 weeks if waiting days are served). This mirrors the world of work and allows for time in which to gather information about a claimant’s earnings.</p><p> </p><p>Our internal data shows that for those cases where full payment has not been made, around a sixth, have not signed their Claimant Commitment or passed identity checks . The others have outstanding verification issues, for example, housing, self-employed earnings and child-care costs.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/12/2017 15:43:01 answering member 3969 label Biography information for Damian Hinds
tabling member	4672 label Biography information for Ged Killen

806662

registered interest
date	14/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether he has received any representations on technical and administration problems regarding the transfer of claimants from employment and support allowance to universal credit.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	119738
answer	answer is ministerial correction date of answer 20/12/2017 answer text <p>Our Ministerial Correspondence Team has not received any letters relating to claimants facing technical or administrative problems when transferring from Employment and Support Allowance (ESA) to Universal Credit.</p><p>However, Universal Credit Programme colleagues have received representations from various customer support groups seeking clarification of the ESA to UC journey for their service users. These concerns have been raised informally at engagement events as well as through more formal routes into the Programme.</p><p> </p><p>As a result, the Department has worked to produce a set of communications, to help local partnership managers better explain the ESA to UC journey to our stakeholders.</p><p>In addition we are improving the learning for work coaches and case managers to better understand the process and how to support claimants effectively.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/12/2017 15:41:04 answering member 3969 label Biography information for Damian Hinds
tabling member	4672 label Biography information for Ged Killen

806670

registered interest
date	14/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Uprating
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the change in the real terms value of the maximum amount of benefit entitlement as a result of inflation since the introduction of the benefit cap in November 2016.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	119746
answer	answer is ministerial correction date of answer 19/12/2017 answer text <p>The Work and Pensions Secretary of State has a duty to review the Lower Benefit Cap levels once in each Parliament with regard to the national economic situation and any other matters he considers relevant, as set out in the 2016 Welfare Reform and Work Act. New lower and tiered Benefit Cap rates were introduced from November 2016 prior to the election in June 2017. We intend to review the Lower Benefit Cap during this Parliament.</p><p> </p><p>For context, outside of London, around 4 in 10 households have net earnings less than the £20,000 cap level. In London around 4 in 10 households have net earnings of less than the £23,000 cap level.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 19/12/2017 16:39:48 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	4672 label Biography information for Ged Killen

793981

registered interest
date	22/11/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what financial assistance is available to unemployed claimants of universal credit and jobseekers allowance who are unable to use public transport and are required to attend job centre appointments.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Gerard Killen
uin	115070
answer	answer is ministerial correction date of answer 30/11/2017 answer text <p>Whilst it is Government Policy to encourage people to use public transport, it is recognised that there will be circumstances where this is not possible, for example when a person is infirm or disabled, public transport is not available, or the customer is accompanied by a helper or support worker. This can be discussed with the Work Coach.</p><p> </p><p>Work Coaches already have flexibility to support claimants who are required to attend regular Jobcentre Plus appointments.</p><p> </p><p>Alternative arrangements can be made for claimants who live more than one hour away from their nearest Jobcentre Plus office using public transport and for journeys which result in an absence from home of four hours or more. In these circumstances claimants can engage with us through digital or telephony channels or exceptionally by post for Jobseekers Allowance claimants.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 30/11/2017 16:57:03 answering member 3969 label Biography information for Damian Hinds
tabling member	4672 label Biography information for Ged Killen

791079

registered interest
date	16/11/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department has carried out an equality impact assessment on the move from implicit to explicit consent for third-party agencies assisting universal credit claimants.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Gerard Killen
uin	113612
answer	answer is ministerial correction date of answer 23/11/2017 answer text <p>There was no move from implicit to explicit consent in the Universal Credit Full Service (UCFS). UCFS was conceived on the basis that explicit consent would be required owing to the need for higher levels of security for claimants and their data.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 23/11/2017 17:07:29 answering member 3969 label Biography information for Damian Hinds
tabling member	4672 label Biography information for Ged Killen