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45726

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many pensioners received winter fuel payments in each of the parliamentary constituencies in the city of Manchester in (1) 2010–11, (2) 2011–12, and (3) 2012–13.
tabling member printed	Lord Bradley
uin	HL6375
answer	answer is ministerial correction date of answer 31/03/2014 answer text <p /> <p /> <p>The information is available: <a href="https://www.gov.uk/government/collections/winter-fuel-payments-caseload-and-household-figures" target="_blank">https://www.gov.uk/government/collections/winter-fuel-payments-caseload-and-household-figures</a></p><p> </p> answering member printed Lord Freud question first answered 31/03/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	452 label Biography information for Lord Bradley

45729

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the value of the financial settlement paid to the Department for Work and Pensions by Atos upon their withdrawal from the Work Capability Assessment Scheme.
tabling member printed	Lord Alton of Liverpool
uin	HL6378
answer	answer is ministerial correction date of answer 04/04/2014 answer text <p>Information regarding the financial settlement between the Department and Atos Healthcare for early exit from the contract to deliver Work Capability Assessments is commercial in confidence.</p> answering member printed Lord Freud question first answered 04/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	738 label Biography information for Lord Alton of Liverpool

45739

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many complaints about Atos Healthcare have been submitted or received through the Department for Work and Pensions, per year, since the commencement of the service provision contract.
tabling member printed	Lord Morrow
uin	HL6388
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>The Department does not hold central records on the number of complaints received in regards to Atos Healthcare, this information could only be collated at disproportionate cost.</p><p> </p> answering member printed Lord Freud question first answered 01/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	3795 label Biography information for Lord Morrow

45740

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they will place in the Library of the House a copy of Atos Healthcare's complaints policy and procedure, as held by the Department for Work and Pensions.
tabling member printed	Lord Morrow
uin	HL6389
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p /> <p /> <p>I will place a copy of Atos Healthcare's complaints policy and procedure in the House library.</p><p> </p><p>Atos Healthcare provides leaflets which are available in all their assessment centres for information on their complaints procedure and policy.</p> answering member printed Lord Freud attachment 1 file name eDeposits Coversheet for HL6389 & H6390.doc title eDeposits Coversheet for HL6389 & H6390 2 file name Atos Healthcare Complaints Procedures Guide.pdf title Atos Healthcare Complaints Procedure 3 file name 22-13 Update to Atos Healthcare Complaints Procedures Guide.pdf title Update to Atos Healthcare Complaints Procedure grouped question UIN HL6390 question first answered 02/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	3795 label Biography information for Lord Morrow

45741

registered interest
date	27/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether all persons undergoing medical examinations by Atos Healthcare in respect of benefit applications are advised of the complaints procedure and policy, as held by the Department for Work and Pensions; if so, whether this has been routine practice since Atos Healthcare commenced service provision; and how persons are made aware of the complaints policy and procedure.
tabling member printed	Lord Morrow
uin	HL6390
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p /> <p /> <p>I will place a copy of Atos Healthcare's complaints policy and procedure in the House library.</p><p> </p><p>Atos Healthcare provides leaflets which are available in all their assessment centres for information on their complaints procedure and policy.</p> answering member printed Lord Freud attachment 1 file name eDeposits Coversheet for HL6389 & H6390.doc title eDeposits Coversheet for HL6389 & H6390 2 file name Atos Healthcare Complaints Procedures Guide.pdf title Atos Healthcare Complaints Procedure 3 file name 22-13 Update to Atos Healthcare Complaints Procedures Guide.pdf title Update to Atos Healthcare Complaints Procedure grouped question UIN HL6389 question first answered 02/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	3795 label Biography information for Lord Morrow

44906

registered interest
date	25/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what consideration has been given to local authorities and their partners having more responsibilities and commensurate finance to work with local employers to tackle unemployment and underemployment of young people.
tabling member printed	Lord Ouseley
uin	HL6309
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p /> <p /> <p>Through the City Deals, the Government has invited Local Authorities to develop proposals to tackle unemployment and worklessness in their areas. Several of these proposals have entailed working closely with local employers to enhance employment opportunities for young people, for example, Greater Manchester have developed a local employer-led jobs campaign to co-ordinate and simplify local and national employment schemes so that business can access young talent easily.</p><p> </p> answering member printed Lord Freud question first answered 01/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	2170 label Biography information for Lord Ouseley

44921

registered interest
date	25/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the Written Answer by Lord Freud on 24 March (WA 74), whether they will consider monitoring the nutrition and health of children in families when benefit sanctions are imposed on a primary care-giver; and if not, why not.
tabling member printed	Lord Hylton
uin	HL6324
answer	answer is ministerial correction date of answer 07/04/2014 answer text <p /> <p /> <p>The Government does not collect nutrition and health data in the way described and has no plans to do so.</p><p> </p><p>Claimants are expected to take reasonable steps to prepare for or find work. Safeguards are in place to ensure claimants are capable of achieving these steps, that they are appropriate to helping them towards or into work. These safeguards include claimants and their advisers agreeing what the actions will be, claimants being asked to give their reason for complying with the agreed actions before a sanction is imposed, the right to request a reconsideration of a decision and to lodge an appeal with Her Majesty's Court &amp; Tribunal Service.</p><p> </p><p>Claimants whose benefit is sanctioned can apply for hardship payments</p> answering member printed Lord Freud question first answered 07/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	2018 label Biography information for Lord Hylton

44929

registered interest
date	25/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the Written Answer by Lord Freud on 24 March (WA 74), which, if any, department investigates the issues about nutrition asked about in the original question; and whether that department will answer the original question.
tabling member printed	Lord Jopling
uin	HL6332
answer	answer is ministerial correction date of answer 07/04/2014 answer text <p /> <p /> <p>The Government does not collect nutrition and health data in the way described.</p> answering member printed Lord Freud question first answered 07/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	883 label Biography information for Lord Jopling

44561

registered interest
date	24/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Work and Pensions and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
tabling member printed	Lord Mendelsohn
uin	HL6218
answer	answer is ministerial correction date of answer 31/03/2014 answer text <p /> <p /> <p>The Department for Work and Pensions conducts an annual Claimant Service and Experience Survey which measures customer satisfaction. The survey includes customers of Jobcentre Plus and the former agency Pensions, Disability and Carers Service. Fieldwork for the 2013 survey was completed in September. The survey is approved by the Operations Executive Team and key findings have been reported to them.</p><p> </p><p>The Child Maintenance Group conducts customer satisfaction surveys to cover all its statutory schemes. Quarterly surveys are run for the 1993/2003 and 2012 schemes and a monthly survey for the Options Gateway to tell how customers think suppliers are delivering service. All of these surveys are commissioned and reviewed for internal use by the CMG Executive Team.</p><p> </p> answering member printed Lord Freud question first answered 31/03/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	4286 label Biography information for Lord Mendelsohn

44598

registered interest
date	24/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how much the recovery of benefits through the Mesothelioma Support Scheme will yield; and what assurances they can give that some of this money will be spent on research for a cure for mesothelioma.
tabling member printed	Lord Alton of Liverpool
uin	HL6255
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p>Benefit and lump sum payments that were made in respect of mesothelioma will be recovered from the Diffuse Mesothelioma Payment Scheme (DMPS) payment in the same way as they would be recovered from other compensation payments. The latest Impact Assessment for the DMPS dated 10 March 2014 estimates that the recovery of benefits in the first 10 years of the Scheme, to 31 March 2024, will be £72m.</p><p> </p><p>The issue of research is not directly a matter for the Department for Work and Pensions; however we have worked closely with the Department of Health to make progress in this area. This work has included setting up a partnership to identify mesothelioma research priorities which will lead to the National Institute for Health Research turning priorities into fundable research questions and to encourage applications from the research community. In addition the National Cancer Research Institute has a workshop planned on 02 May 2014 to discuss and develop new proposals for mesothelioma studies. The Government has established robust systems to ensure that funding is provided to the highest quality research bids. The work that the Department of Health is taking forward will support researchers in producing these bids and ensure that funding is allocated in a way that best supports sufferers of this terrible condition.</p> answering member printed Lord Freud question first answered 01/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	738 label Biography information for Lord Alton of Liverpool