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1143160

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will make an assessment of the compatibility of her Department’s policy of universal credit being digital by default with her Department’s Debt Management office being contactable only by (a) fax and (b) post rather than by secure email.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	284838
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>Currently, most claimants who want to contact Debt Management call via one of the free phone numbers. However, we recognise the need for an online service to allow claimants to more easily manage any debts that they may have. Therefore, we are developing the Digital Debt Service as a replacement for our current Debt Manager system.</p><p>This new system will allow claimants to view details of any debts they have (including the current balance) and make repayments online.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 12:22:03 answering member 4513 label Biography information for Mims Davies
tabling member	1383 label Biography information for Mark Tami

1134485

registered interest
date	25/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will publish the changes in a claimant's circumstances that would result in natural migration from legacy benefits to universal credit.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	268991
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Currently people only move to Universal Credit because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit.</p><p> </p><p>Claimant circumstances within the legacy system are diverse and interact with a range of benefits in different ways. Eligibility for Universal Credit is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.</p><p>Therefore, it is not possible to give a definitive list as each will depend on the individual circumstances of the claimants involved and the specific nature of the change.</p><p>However, some specific examples of changes which would cause a claimant to move on to Universal Credit are:</p><ul><li>A single Jobseeker’s Allowance claimant starts working for more than 16 hours per week;</li><li>A Housing Benefit claimant moves to new rented accommodation in a different local authority area;</li><li>An Income Support claimant wishes to claim support for their first child;</li><li>A Working Tax Credits claimant’s only employment ends and they wish to claim support because they have insufficient income (whether during or at the end of the WTC run-on period);</li><li>The child (or youngest child) of an Income Support claimant reaches the age of five (and the claimant does not belong to any other prescribed category for continuing to receive Income Support);</li><li>A Child Tax Credit claimant moves to new accommodation, and they need support with rent costs for the first time.</li></ul><p><strong> </strong></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 11:45:03 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1383 label Biography information for Mark Tami

1134487

registered interest
date	25/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of unsuccessful claims for universal credit were as a result of (a) a claimant's lack of digital skills and (b) inadequate support for that claimant.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	268993
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Data on the proportion of unsuccessful claims to Universal Credit which were a result of (a) a claimant's lack of digital skills and (b) inadequate support for that claimant is not gathered by the Department.</p><p> </p><p>The Universal Credit Full Service Claimant Survey found that 98 per cent of claimants claimed online. This can be accessed at: <a href="https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey" target="_blank">https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey</a></p><p> </p><p>For those claimants who are unable to access or use our digital services, there is assistance available to make and maintain their claim using the Freephone Universal Credit helpline. Face-to-face support is also available in all Jobcentres. In exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.</p><p> </p><p>Running alongside the national Jobcentre offer from 1 April 2019 is the Citizens Advice Help to Claim which support claimants in making a new Universal Credit claim or moving from a legacy benefit to Universal Credit because of a change of circumstances. Help to Claim offers tailored, practical support to help people make their claim up to receiving their first full correct payment on time. It is widely available online, through a Freephone number and face to face through local Citizens Advice services.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 11:59:14 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1383 label Biography information for Mark Tami

1134488

registered interest
date	25/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of natural migrations to universal credit from legacy benefits were as a result of (a) a trigger for natural migration, (b) claimant error, (c) official error, (d) incorrect advice from staff or contractors and (e) inadequate advice from third party advisers.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	268994
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>The requested information is not available.</p><p> </p><p>Currently people only move to Universal Credit (UC) because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit. It has always been the case that in such circumstances, new claims would be assessed based upon their new circumstances and under the rules of the new benefit.</p><p> </p><p>Claimant circumstances within the legacy system are diverse and interact with a range of benefits in different ways. Eligibility for UC is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 12:05:46 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1383 label Biography information for Mark Tami

1129653

registered interest
date	04/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reasons maternity allowance and statutory maternity pay are classified differently under the universal credit rules.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	259894
answer	answer is ministerial correction date of answer 12/06/2019 answer text <p>Universal Credit is a means tested system of support. Where claimants have income available to meet their everyday living costs, such as maternity allowance, it is right that their entitlement to UC is adjusted accordingly (as currently is the case with other DWP legacy means tested working age benefits).</p><p>Statutory maternity pay is paid by an employer and is therefore a form of earnings subject to the work allowance and tapering within Universal Credit, as are other earnings.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 259895 question first answered 12/06/2019 13:51:11 answering member 4423 label Biography information for Will Quince
tabling member	1383 label Biography information for Mark Tami

1129654

registered interest
date	04/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect of the deduction of maternity allowance from universal credit as unearned income on the (a) affordability for new mothers of (i) housing costs, (ii) nappies and (iii) and other baby essentials and (b) children of those mothers in respect of the principle set out in section 1(1) of the Children Act 1989.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	259895
answer	answer is ministerial correction date of answer 12/06/2019 answer text <p>Universal Credit is a means tested system of support. Where claimants have income available to meet their everyday living costs, such as maternity allowance, it is right that their entitlement to UC is adjusted accordingly (as currently is the case with other DWP legacy means tested working age benefits).</p><p>Statutory maternity pay is paid by an employer and is therefore a form of earnings subject to the work allowance and tapering within Universal Credit, as are other earnings.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 259894 question first answered 12/06/2019 13:51:12 answering member 4423 label Biography information for Will Quince
tabling member	1383 label Biography information for Mark Tami